SUGIONO, Edi; ACHMADI, Achmadi; HENDRYADI, Hendryadi; GUSTIAWAN, Deni; GUSLIANA MAIS, Rimi. Customer Incivility and Employee Silence: A Short-Longitudinal Model Relationship and Its Effect on Turnover Intention . Jurnal Minds: Manajemen Ide dan Inspirasi, [S. l.], v. 10, n. 2, p. 219–238, 2023. DOI: 10.24252/minds.v10i2.37354. Disponível em: https://journal.uin-alauddin.ac.id/index.php/minds/article/view/37354. Acesso em: 30 apr. 2025.