Pengaruh Self Efficacy Dan Emotional Intelligence Terhadap Employee Performance Dengan Job Satisfaction Sebagai Variabel Mediasi Pada PLN UBP Tello Makassar

Abstract

ABSTRACT

With dynamic company conditions, especially in the energy sector, understanding the factors that drive employee performance is crucial. With high employee Self Efficacy and good Emotional Intelligence contribute to improved performance. One of the factors that affect performance improvement is Job Satisfaction. Job Satisfaction acts as a mediating variable that connects the influence of Self Efficacy and Emotional Intelligence on Employee Performance. The purpose of this study is to analyze the influence of Self Efficacy and Emotional Intelligence on Employee Performance with Job Satisfaction as a Mediation variable. This study uses a type of quantitative research with an associative approach. The research sample was set as many as 102 respondents, namely all employees of PT. PLN Indonesia Power UBP Tello Makassar. Sampling was done using the saturated sampling method. The data sources used are primary data and secondary data. Data collection methods through questionnaires, observations, and interviews. The data analysis technique uses Structural Equation Modelling (SEM) with the help of the SmartPLS 4 application. The results of the study show that Self Efficacy and Emotional Intelligence have a positive and significant effect on Employee Performance. Self Efficacy and Emotional Intelligence have a positive and significant effect on Job Satisfaction, Job Satisfaction has a positive and significant effect on Employee Performance, Self Efficacy and Emotional Intelligence have a positive and significant effect on Employee Performance through Job Satisfaction.

Keywords: Self Efficacy; Emotional Intelligence; Employee Performance; Job Satisfaction