ZAIN, Zandy Pratama. Analisis Karakteristik Kualitas Layanan dan Kepuasan Pelanggan SPBU 74.921.05 dan SPBU 74.921.08 yang Berada Di Kota Sungguminasa. Study of Scientific and Behavioral Management (SSBM), [S. l.], v. 1, n. 1, 2020. Disponível em: https://journal.uin-alauddin.ac.id/index.php/ssbm/article/view/14381. Acesso em: 11 may. 2025.