ZAIN, Zandy Pratama; EFENDI, Ahmad; SATRIANTI, Ana. Peran Wujud, Jaminan & Empati terhadap Pelanggan Pada SPBU di Sungguminasa. Study of Scientific and Behavioral Management (SSBM), [S. l.], v. 1, n. 3, 2020. Disponível em: https://journal.uin-alauddin.ac.id/index.php/ssbm/article/view/18240. Acesso em: 3 may. 2025.