ZAIN, Zandy Pratama; EFENDI, Ahmad; SATRIANTI, Ana. Peran Wujud, Jaminan & Empati terhadap Pelanggan Pada SPBU di Sungguminasa. Study of Scientific and Behavioral Management, [S. l.], v. 1, n. 3, 2020. DOI: 10.24252/ssbm.v1i3.18240. Disponível em: https://journal.uin-alauddin.ac.id/index.php/ssbm/article/view/18240. Acesso em: 22 oct. 2025.