RIA, Jumriah; EFFENDI, Ahmad; ABDULLAH, Wahidah. Pengaruh Customer Bonding dan Customer Realtionship Marketing terhadap Loyalitas Pelanggan BNI Kota Makassar dengan Kepuasan Pelanggan Sebagai Variabel Intervening. Study of Scientific and Behavioral Management, [S. l.], v. 5, n. 2, p. 1–16, 2024. DOI: 10.24252/ssbm.v5i2.46725. Disponível em: https://journal.uin-alauddin.ac.id/index.php/ssbm/article/view/46725. Acesso em: 28 oct. 2025.