Breach of Contract in TikTok PayLater Services: A Comprehensive Analysis Based on the 1999 Consumer Protection Law and Indonesian Civil Law

Authors

  • Rubila Putri Ayudhiya Universitas Majalengka
  • Otong Syuhada Universitas Majalengka
  • Riky Pribadi Universitas Majalengka

DOI:

https://doi.org/10.24252/jurisprudentie.v12i2.62375

Keywords:

e-commerce, TikTok PayLater, breach of contract

Abstract

Technological developments are increasing, one of which is marked by the existence of e-commerce and fintech to facilitate transactions for the public. In this modern era, people are more interested in online transactions such as buying and selling. TikTok Shop is one of the applications widely used by Indonesians. One of the payment methods on TikTok Shop is TikTok PayLater. This study uses an empirical juridical research method, which examines the applicable legal provisions and what actually happens in society. This study uses a qualitative approach based on a review of the PayLater contract, interest structure, administration fees, and late payment penalties. The data collection technique in this study was obtained through interviews with seven informants who are active users of TikTok PayLater. The results of the study show that the TikTok PayLater agreement is legally valid because it complies with Article 1320 of the Civil Code and is recognised by the ITE Law. The TikTok PayLater agreement includes a standard agreement, the content of which is still limited by the provisions of Article 18 of Law 1999. However, in practice, it still has the potential to cause disputes due to default as regulated in Article 1243 of the Civil Code. However, such collection practices violate Article 4 of the 1999 Consumer Protection Law as they infringe upon consumers' rights to comfort and security. Therefore, the use of TikTok PayLater requires responsibility from both parties.

References

Agustini, Shenti. “Juridical Analysis Of Credit Agreements With Shopee Paylater.” Justisi 9, no. 3 (2023): 365–73. https://doi.org/10.33506/jurnaljustisi.v9i3.2469.

Amelia, A, Z R Delyananda, S B J Tanjung, and ... “Wanprestasi Dalam Perjanjian Kredit Transaksi Pinjaman Online Pay Later Pada Aplikasi Shopee.” Media Hukum … 2, no. 6 (2025): 338–45. https://ojs.daarulhuda.or.id/index.php/MHI/article/view/1471%0Ahttps://ojs.daarulhuda.or.id/index.php/MHI/article/download/1471/1606.

Clifford Gerardus Untu, Elko Lucky Mamesah, Anastasia Emmy Gerungan. “Wanprestasi Dalam Sistem Paylater Pada Kegiatan Transaksi Elektronik Di Indonesia.” Jurnal Kertha Desa 2, no. 8.5.2017 (2022): 2003–5.

Darullah, Muhammad Daral, and Rinabi Tanamal. “Faktor Yang Paling Mempengaruhi Keputusan Dalam Menggunakan TikTok Shop.” Journal of Economic, Management, Accounting and Technology 6, no. 2 (2023): 166–75.

https://doi.org/10.32500/jematech.v6i2.2846.

Fauziah Azis, Siti, Adhisty Adelia Busmar, and Mutiara Refanisa Zaeni. “TikTok PayLater Dan Praktik Riba: Kajian Hukum Islam Atas Mekanisme Pembiayaan Digital A R T I C L E I N F O.” Junal Riset Ekonomi Syariah (JRES) 5 (2025): 55–62. https://doi.org/https://doi.org/10.29313/jres.v5i1.5841.

Hermawan, R O, H Adolf, and ... “Kajian Hukum Penerapan Pasal 1320 Kuhperdata Dalam Kontrak Elektronik.” Jurnal Ilmu Hukum 5, no. 2 (2024): 141–64.

Maramis, Jonathan Sarundajang Ronny A. “Perlindungan Hukum Terhadap Pengguna Aplikasi Shopee Dengan Sistem Pembayaran Paylater.” Journal Of Social Science Research Volume 5, no. 22 (2025). https://doi.org/https://doi.org/10.31004/innovative.v5i4.20625.

Mutia, I., & Manjaleni, R. “Pengaruh Fashion Influencer TikTok Dan Pembayaran Paylater Terhadap Impulsivitas Konsumtif Di Kalangan Generasi Z ( Studi Kasus: Mahasiswa Prodi Akuntansi Universitas Teknologi Digital ).” Jurnal Ilmiah Mahasiswa (JIMAWA) 5, no. 1 (2025): 30–38.

Ngo, Thi Thuy An, Hoang Lan Thanh Nguyen, Ho Truc Anh Mai, and Hoang Phi Nguyen. “Key Determinants of Online Impulse Buying Behavior: A Study from TikTok Shop Users in Vietnam.” Acta Psychologica 260, no. September (2025): 105593. https://doi.org/10.1016/j.actpsy.2025.105593.

Pertiwi, Tri Kartika, Corina Joseph, G. Oka Warmana, Fani Khoirotunnisa, and Nanik Hariyana. “Exploring Platform Trust, Borrowing Intention, and Actual Use of PayLater Services in Indonesia and Malaysia.” Journal of Risk and Financial Management 18, no. 5 (2025): 1–23. https://doi.org/10.3390/jrfm18050255.

Riztika, Dheanisa Tri, Nur Afifah, and Bintoro Bagus Purmono. “Impact of Buy Now Pay Later , Peer Influence , and User Interface on Impulsive Buying Behavior Mediated By Hedonic.” JURNAL ILMIAH MANAJEMEN DAN BISNIS 8, no. 1 (2025): 107–19. https://doi.org/https://doi.org/10.37479/jimb.v8i1.31797.

Setiawan, Budi, Deni Pandu Nugraha, Atika Irawan, Robert Jeyakumar Nathan, and Zeman Zoltan. “User Innovativeness and Fintech Adoption in Indonesia.” Journal of Open Innovation: Technology, Market, and Complexity 7, no. 3 (2021): 188. https://doi.org/10.3390/joitmc7030188.

Siti Fauziah Azis, Adhisty Adelia Busmar, and Mutiara Refanisa Zaeni. “TikTok PayLater Dan Praktik Riba: Kajian Hukum Islam Atas Mekanisme Pembiayaan Digital.” Jurnal Riset Ekonomi Syariah, 2025, 55–62. https://doi.org/10.29313/jres.v5i1.5841.

Sonnia, Sonnia. “Tanggung Jawab Hukum Pengguna Paylater Pada Aplikasi Shopee Sebagai Bagian Dari Financial Technology Jika Melakukan Wanprestasi.” Lex LATA 4, no. 1 (2022): 45–59. https://doi.org/10.28946/lexl.v4i1.1461.

Zhang, Hao, Sinta Zheng, and Peifeng Zhu. “Why Are Indonesian Consumers Buying on Live Streaming Platforms? Research on Consumer Perceived Value Theory.” Heliyon 10, no. 13 (2024): e33518. https://doi.org/10.1016/j.heliyon.2024.e33518.

Dr.Zulham, S.H.I., M.Hum. Hukum Perlindungan Konsumen. Jakarta: PRENAMEDIA GROUP, 2020.

Wawan Muhwan Hariri, S.H. HUKUM PERIKATAN. Edited by M.Si. Drs. Beni Ahmad Saebani. CV PUSTAKA SETIA, 2011.

Lukman Santoso AZ, Amin Tohari, Anisya Anggun Kinanti, Eva Nur Afifah, Fahmi Nur Muhammad, Farida Amalina Ulya, Khilyatul Afidah, Miftaqul Jannah, Nikmatul Laila Rosida, Nurul Muslikawati, Rofingatun Rohmah, Salma Dewi Faradhila, Septyani Wahyu Arindyah, Upik Nur Maslela. Dinamika HUKUM KONTRAK INDONESIA. Edited by Lukman Santoso Az. Trussmedia Grafika, 2017.

Abdullah, Izzat Najmi. “Buy Now, Cry Later Rose Indonesia BNPL Debt to USD $1.8 Billion.” Fintench Indonesia, 2025. https://fintechnews.id/107698/lending/indonesia-buy-now-pay-later-debt/.

Downloads

Published

2025-11-25

How to Cite

Putri Ayudhiya, R., Syuhada, O., & Pribadi, R. (2025). Breach of Contract in TikTok PayLater Services: A Comprehensive Analysis Based on the 1999 Consumer Protection Law and Indonesian Civil Law. Jurisprudentie : Jurusan Ilmu Hukum Fakultas Syariah Dan Hukum, 12(2), 182–191. https://doi.org/10.24252/jurisprudentie.v12i2.62375

Issue

Section

Volume 12 Nomor 2 Desember 2025