The Role of Mediators in Digital Infidelity Disputes
A Study of the Position of Social Media Evidence in Mediation
DOI:
https://doi.org/10.24252/al-risalah.v26i2.67756Keywords:
Mediation, Non-Litigation, Domestic Conflict, Infidelity, Social MediaAbstract
This study aims to analyze the role of mediators in resolving domestic disputes arising from infidelity based on social media evidence and to examine the position of such evidence in the mediation process. The research method used is an empirical juridical approach with a qualitative approach. Data were obtained through interviews with mediators and supported by a study of relevant laws and literature. The collected data were analyzed descriptively qualitatively to understand mediation practices and the use of social media evidence in resolving domestic disputes. The results of the study indicate that mediation has urgency as a more humane non-litigation mechanism in resolving domestic conflicts, especially those triggered by digital infidelity. In this context, social media evidence is recognized as valid electronic evidence in litigation, but in mediation it functions as a means of conflict clarification, not as an instrument of proving guilt. The mediator's role becomes increasingly complex because it must be able to manage the emotions of the parties, maintain neutrality, and place digital evidence proportionally. This study found that the success of mediation in cases of infidelity tends to be low due to high emotional conflict, a strong desire for divorce, and the absence of the parties. This study recommends strengthening mediator competencies, particularly in digital literacy and psychological approaches, to increase the effectiveness of mediation in the digital era.
References
Abbasi, Irum S., and Jayson L. Dibble. “Social Media Addiction, Infidelity-Related Behaviors, and Relationship Satisfaction: Statistical Moderation Requires Careful Interpretation.” Family Journal, 2025. https://doi.org/10.1177/10664807251358821
Agbo, Obiora Benedict, Chinelo Christiana Agbo, and Gloria Chidinma Nnamani. “Effect of Digital Infidelity in Marital Communication among Couples in Enugu Metropolis.” International Journal of Media, Security & Development (IJMSD) 8, no. 1 (2022): 52–65.
Badan Pusat Statistik. “Jumlah Perceraian Menurut Provinsi Dan Faktor Penyebab Perceraian (Kasus),” n.d.
Baidowi, Ahmad Dahlan. “Perceraian Digital: Peran Media Sosial Dalam Retaknya Rumah Tangga Di Era Teknologi” 3 (2025): 26–33.
Bouffard, Skye, Deanna Giglio, and Zane Zheng. “Social Media and Romantic Relationship: Excessive Social Media Use Leads to Relationship Conflicts, Negative Outcomes, and Addiction via Mediated Pathways.” Social Science Computer Review 40, no. 6 (December 1, 2022): 1523–41. https://doi.org/10.1177/08944393211013566
Dewanti, Aziz, M. Hasbi Umar, and Rahmi Hidayati. “Dampak Perselingkuhan Terhadap Hubungan Rumah Tangga Suami Istri.” MAQASID : Jurnal Studi Hukum Islam Vol. 14, no. 1 (2025): 172–83. https://doi.org/https://doi.org/10.30651/mqs.v14i1.26234.
Dimitrov, Kostadin, and Tsonka Miteva-Katrandzhieva. “Mediation in Healthcare: Enhancing Conflict Resolution Between Patients and Physicians Beyond the Courtroom.” Cureus 16, no. 12 (December 10, 2024): e75487. https://doi.org/10.7759/CUREUS.75487.
Djalaluddin, Muhammad Mawardi, Nurzha, Nurmadinah, and Sakina. “The Misuse Of Social Media As A Cause Of Divorce At The Majene Religious Court(Study Of Fiqh And Social Media).” Jurnal Kuriositas Vol. 16, no. 1 (2023). https://doi.org/https://doi.org/10.35905/kur.v16i1.7093.
Eva, Yusnita, Septia, and Witia Oktavianani. “Media Sosial Pemicu Perceraian ( Studi Kasus di Pengadilan Agama Padang Kelas 1a ).” Journal Ijtihad Vol. 2, No. 2 (2020).
Imam Sucipto. “Wawancara (Mediator).” Soreang: Pengadilan Agama, n.d.
Indonesia, Republik. Undang-Undang Republik Indonesia Nomor 11 Tahun 2008 (2008).
Kressel, K. Mediation Revisited. Edited by Dalam M. Deutsch, P. Coleman, and Marcus, 2006.
Kurniawan, Ahmad, and Hasnuldi Miaz. “Peran Mediasi Dalam Penyelesaian Perkara Keluarga Di Pengadilan Agama.” Sakato Law Journal Vol. 3, No. 1 (2025): 13–28.
L., Boulle. Mediation: Principles, Process and Practice. Australia: LexisNexis, 2011.
Majdi, Zainul. “Peran Mediasi Dalam Penyelesaian Sengketa Perceraian Dalam Perspektif Hukum Keluarga Islam.” Journal of Community Development Vol. 6, No. 1 (2025): 268–75.
Martínez-Pampliega, Ana, Susana Cormenzana, Ma Carmen García-Garnica, Inés Pellón-Elexpuru, and Laura Merino. “Lawyer-Client Relationship in Divorce Proceedings: Development and Validation of a New Instrument.” Frontiers in Psychology 15 (August 22, 2024): 1444321. https://doi.org/10.3389/FPSYG.2024.1444321/TEXT.
Maulina, Nia, Rahmat Hidayat, Wawan Irwansyah, Wiranti, and Nur Fatihatu Salamah. “Dinamika Pengaruh Media Sosial Terhadap Keharmonisan Rumah Tangga Dalam Perspektif Hukum Keluarga.” Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, dan Pendidikan Vol. 4, No. 7 (2025): 1393–1410.
Mosten, Forrest S, and Lara Traum. “Mediation as the Default Approach for Family Dispute Resolution.” ABA, 2023. https://www.americanbar.org/groups/family_law/resources/family-advocate/2023-fall/mediation-default-approach-family-dispute-resolution/.
Muthi’, Ahmad. “Fenomena Dampak Negatif Media Sosial Terhadap Keharmonisan Rumah Tangga; Studi Kasus Di Pengadilan Agama Kota Kediri.” UDD 3 (2021): 126–46.
Pamungkas, Febby Ansah Tri, and Musleh Harry. “Mediasi Sebagai Pilar Ketahanan Keluarga Dalam Penyelesaian Sengketa Rumah Tangga.” KARTIKA: Jurnal Studi Keislaman 5, no. 2 (2025): 1424–33.
Pramudita, Agung, Rohmat, and Syeh Sarip Hadaiyatullah. “Analisis Hukum Keluarga Islam Terhadap Perceraian Akibat Perselingkuhan Di Media Sosial.” Al-Ahwal Al-Syakhsiyyah: Jurnal Hukum Keluarga dan Peradilan Islam Vol. 7, no. 1 (2026): 60–74. https://doi.org/10.15575/as.v7i1.54658.
Putri, Susan Agustina, and Mirna Nur Alia Abdullah. “Media Sosial Dan Perceraian : Implikasi, Strategi Pencegahan Serta Peran Pendidikan Pranikah.” Sabana (Sosiologi, Antropologi, Dan Budaya Nusantara) Vol. 4, No. 2 (2025): 318–31. https://doi.org/10.55123/sabana.v4i2.3414.
Rabbani, Ahmad Fakhri, Muhammad Farid Al-Hafizh, M. Shadam Naswa Siamutiq, Muhammad Najib Nurkhadziqi, Ahmad Fauzan, Dimas Kristian, and Suraya Murcitaningrum. “Analisis Pengaruh Konflik Rumah Tangga, Pengangguran Dan Kemiskinan Terhadap Angka Perceraian Di Jawa Barat Tahun 2020-2024.” Journal of Macroeconomics and Social Development 2, no. 4 (June 7, 2025): 11. https://doi.org/10.47134/JMSD.V2I4.708.
RI, Ketua Mahkamah Agung. Peraturan Mahkamah Agung Republik Indonesia Nomor 1 Tahun 2016 tentang Prosedur Mediasi di Pengadilan (2016).
Rofiqi, M Aris, Sitti Hartinah DS, and Mulyani. “Peran Konseling Dan Mediasi Dalam Antisipasi Peningkatan Kasus Perceraian.” Jurnal Pendidikan dan Konseling Vol. 4, no. 5 (2022): 8493–8506. https://doi.org/10.31004/jpdk.v4i5.8077.
Rohman, Miftakur. “Dinamika Konflik Keluarga Era Digital; Pengaruh Media Sosial Terhadap Hubungan Keluarga” 04 (n.d.): 911–29.
Salamah, Yayah Yarotul. “Urgensi Mediasi Dalam Perkara Perceraian.” Jurnal Ahkam Vol. 13, no. 1 (2013): 81–88. https://doi.org/https://doi.org/10.15408/ajis.v13i1.953.
Saputri, Dea Mahara, and Abdul Azis. “Kedudukan Alat Bukti Dalam Hukum Acara Perdata Sebagai Implementasi Kepastian Hukum.” Rechtsregel: Jurnal Ilmu Hukum 6, no. 2 (2023): 207–16. https://doi.org/https://doi.org/10.32493/rjih.v6i2.37572.
Sendy, Beby, Yossie Rossanty, and Muhammad Fadhiil Hawawari. “The Impact of Technology and Social Media on Marriage and Divorce: A Study in Besilam Village, Langkat Regency.” Journal of Social Interactions and Humanities 3, no. 3 (November 29, 2024): 277–86. https://doi.org/10.55927/JSIH.V3I3.12471.
Sinaga, Hasudungan. “Peran Mediasi Dalam Kerangka Pengembangan Hukum Di Indonesia.” Journal Cendikia Ilmiah Vol. 3, No. 4 (2024): 1726–37. https://doi.org/https://doi.org/10.56799/jceki.v3i4.3993.
Sosial, Jurnal. “Rekaman Video Sebagai Alat Bukti Dalam Perkara Perzinahan.” Salam: Jurnal Sosial dan Budaya Syar-I Vol. 9, no. 1 (2022): 53–70. https://doi.org/10.15408/sjsbs.v9i1.24104.
Sukendar, Astria Yuli Satyarini. “Keabsahan Alat Bukti Berupa Chatting Di Media Sosial Terhadap Proses Pemidanaan Atas Tuduhan Perzinahan (Pasal 284 Kuhp).” Jurnal Mimbar Keadilan 12, no. 2 (2020): 252–61. https://doi.org/10.30996/mk.v12i2.2483.
Viana, Cantika Reika. “Kedudukan Dan Pengaruh Bukti Elektronik Dalam Pembuktian Perkara Perdata Di Pengadilan Indonesia.” ADIL: Jurnal Hukum 16, no. 2 (January 29, 2025): 317–39. https://doi.org/10.33476/AJL.V16I2.5734.
Wastsaljideri, Chesa, and Hasnuldi Miaz. “Pengaruh Media Sosial Terhadap Tingkat Perceraian Dan Relevansinya Terhadap Prinsip Itikad Baik Dalam Hukum Perdata.” Jurnal Hukum Perdata Vol. 4, no. 1 (2026): 34–42.
Zubaedah, Putri Amalia. “Hukum Keluarga Dan Peran Psikologi Dalam Penyelesaian Sengketa Perceraian.” Jurnal Komunitas Literasi 1, no. 1 (2024): 31–36.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Nurul Fadhilatul Hidayah, Safira Nur Arifah, Mufatihatuttaubah Rorom Ika Putri , Ramdani Wahyu Sururie
This work is licensed under a Creative Commons Attribution 4.0 International License.
