Issue

Vol. 12 No. 2 (2025): December

Date Log

Submitted
21 September 2025
Accepted
18 February 2026
Published
31 December 2025

Copyright (c) 2025 Ridwan Rajab, Muhammad Rizki (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Human Capital Strategy and Organizational Performance: an AMO-Based Case Study of a Regional Development Bank

https://doi.org/10.24252/minds.v12i2.61544
Ridwan Rajab
NIPA School of Administration Jakarta, Indonesia
Muhammad Rizki
NIPA School of Administration Jakarta, Indonesia

Corresponding Author(s) : Ridwan Rajab

[email protected]

Jurnal Minds: Manajemen Ide dan Inspirasi, Vol. 12 No. 2 (2025): December

Abstract

Performance disparities in Regionally Owned Enterprises persist despite substantial investment in human capital development, raising questions about how workforce strategies translate into measurable organizational outcomes. This study advances an integrated AMO-based human resource development model, positioning ability, motivation, and opportunity as structurally aligned drivers of performance in regional banking. Using a descriptive qualitative design, data were obtained from interviews and institutional documents to examine how development architecture shapes operational effectiveness at Bank Sulselbar, Indonesia. Findings indicate that competency-based training strengthens ability, structured performance targets reinforce motivation, and formalized career management institutionalizes opportunity through aligned succession pathways. These interdependent mechanisms produce systemic workforce readiness rather than isolated skill enhancement. For banking executives, the evidence affirms that sustained performance improvement requires designing human resource systems as integrated strategic infrastructure, where training, appraisal, and career mobility operate as a coherent capability-building ecosystem embedded in governance.

Keywords

Human Capital Development Islamic Business Ethics AMO Theory Accountability for Acceptance and Utilization Motivation Opportunity
Rajab, R., & Rizki, M. (2025). Human Capital Strategy and Organizational Performance: an AMO-Based Case Study of a Regional Development Bank. Jurnal Minds: Manajemen Ide Dan Inspirasi, 12(2), 757–768. https://doi.org/10.24252/minds.v12i2.61544
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Author Biographies

Ridwan Rajab, NIPA School of Administration Jakarta

State Development Administration

Muhammad Rizki, NIPA School of Administration Jakarta

Public Administration Department

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