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Vol. 11 No. 2 (2024): December

Date Log

Submitted
28 September 2024
Accepted
3 December 2025
Published
3 December 2025

Copyright (c) 2025 Ni Putu Silva Mona Kartika, Putu Dyah Permatha Korry (Author)

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Work Dynamics and Employee Performance in Banking: Digital Escapism and Job Stress as Dual Mechanisms

https://doi.org/10.24252/minds.v11i2.51538
Ni Putu Silva Mona Kartika
Universitas Pendidikan Nasional, Indonesia
Putu Dyah Permatha Korry
Universitas Pendidikan Nasional, Indonesia

Corresponding Author(s) : Ni Putu Silva Mona Kartika

[email protected]

Jurnal Minds: Manajemen Ide dan Inspirasi, Vol. 11 No. 2 (2024): December

Abstract

This study examines the influence of work conflict, job training, transformational leadership, and organizational communication on employee performance, with digital escapism as a mediating variable and job stress as a moderating variable. Using a quantitative approach with data collected from 150 employees on Indonesian Banks. The analysis was performed using the SmartPLS method. The findings show that work conflict negatively affects employee performance, while job training, transformational leadership, and organizational communication have positive effects. Work conflict, leadership, and communication significantly influence digital escapism, though escapism itself does not affect performance or mediate any relationships. Job stress has a direct positive impact on performance but does not moderate the escapism, performance relationship. These results highlight the crucial role of organizational and leadership factors in improving employee performance within the context of digital transformation.

Keywords

Work Conflict Job Training Transformational Leadership Digital Escapism Job stress
Kartika, N. P. S. M., & Korry, P. D. P. (2025). Work Dynamics and Employee Performance in Banking: Digital Escapism and Job Stress as Dual Mechanisms. Jurnal Minds: Manajemen Ide Dan Inspirasi, 11(2), 427–442. https://doi.org/10.24252/minds.v11i2.51538
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Author Biographies

Ni Putu Silva Mona Kartika, Universitas Pendidikan Nasional

Management Department

Putu Dyah Permatha Korry, Universitas Pendidikan Nasional

Management Department, Faculty of Social Science and Humanity

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