Issue

Vol. 12 No. 1 (2025): June

Date Log

Submitted
3 January 2025
Accepted
11 June 2025
Published
30 June 2025

Copyright (c) 2025 Prasetyo Harisandi, Adibah Yahya, Purwanto Purwanto (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Modeling Female Users’ Intention to Use Health Apps in Indonesia: UTAUT2 with Risk and Attitude

https://doi.org/10.24252/minds.v12i1.54077
Prasetyo Harisandi
Universitas Pelita Bangsa, Indonesia
Adibah Yahya
Universitas Pelita Bangsa, Indonesia
Purwanto Purwanto
President University, Indonesia

Corresponding Author(s) : Prasetyo Harisandi

[email protected]

Jurnal Minds: Manajemen Ide dan Inspirasi, Vol. 12 No. 1 (2025): June

Abstract

This study investigates determinants of intention to use mobile health applications, emphasizing the mediating role of attitude toward use. By drawing on UTAUT2 and TAM frameworks, it refines existing models through the lens of risk perception and gendered adoption behavior. Survey data from 187 Indonesian users—predominantly female (84%) and aged 31–40—reveal a distinct pattern: women exhibit stronger affinity for m-health platforms. Performance expectancy emerges as the most potent predictor of both attitude and intention, suggesting that perceived utility significantly shapes user receptivity. In contrast, effort expectancy, hedonic motivation, and price value bear negligible influence, while perceived risk exerts a modest dampening effect—chiefly linked to data security apprehensions. The study thus augments theoretical understanding of behavioral intention by threading attitude and risk into UTAUT2’s fabric. For practitioners, the message is clear: cultivate usability, communicate tangible health benefits, and bolster privacy measures to accelerate adoption among key demographic segments.

Keywords

UTAUT Perceived Risk Attitude Toward to Use Intention to Use Health Mobile Applications
Harisandi, P., Yahya, A., & Purwanto, P. (2025). Modeling Female Users’ Intention to Use Health Apps in Indonesia: UTAUT2 with Risk and Attitude. Jurnal Minds: Manajemen Ide Dan Inspirasi, 12(1), 187–200. https://doi.org/10.24252/minds.v12i1.54077
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Author Biographies

Prasetyo Harisandi, Universitas Pelita Bangsa

Management Department

Universitas Pendidikan Indonesia-Postgraduate students

Adibah Yahya, Universitas Pelita Bangsa

Management Department

Purwanto Purwanto, President University

Management Department

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