Issue

Vol. 12 No. 2 (2025): December

Date Log

Submitted
28 April 2025
Accepted
3 December 2025
Published
20 December 2025

Copyright (c) 2025 Muhammad Haekal Yunus, Nurjannah Nurjannah, Ahmad Fuad Zainuddin, Erwina Erwina (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Understanding Generation X’s Adoption of Digital Payment Systems: An Integrated Utaut–ToE Perspective

https://doi.org/10.24252/minds.v12i2.56396
Muhammad Haekal Yunus
Universitas Andi Djemma, Indonesia
Nurjannah Nurjannah
Universitas Andi Djemma, Indonesia
Ahmad Fuad Zainuddin
Universitas Prasetiya Mulya, Indonesia
Erwina Erwina
Universitas Andi Djemma, Indonesia

Corresponding Author(s) : Muhammad Haekal Yunus

[email protected]

Jurnal Minds: Manajemen Ide dan Inspirasi, Vol. 12 No. 2 (2025): December

Abstract

This study examines Generation X’s intention to adopt digital payment systems by integrating the Unified Theory of Acceptance and Use of Technology (UTAUT) with the Technology–Organization–Environment (ToE) framework. It contributes to the fintech adoption literature by explicitly disentangling individual-level behavioral drivers from organizational and environmental constraints, thereby clarifying why adoption among Generation X remains uneven despite widespread technological diffusion. Using survey data from 200 Generation X respondents and analyzing the model with PLS-SEM, we find that UTAUT constructs, including performance expectancy, effort expectancy, social influence, facilitating conditions, and trust, significantly predict adoption intention. In contrast, ToE-related factors exhibit weaker explanatory power, suggesting limited salience of organizational and environmental conditions for this cohort. These findings imply that policies and managerial strategies aimed at accelerating fintech adoption among Generation X should prioritize behavioral alignment and digital confidence rather than structural or institutional interventions.

Keywords

Generation X Digital Payment Adoption Fintech Behavior UTAUT Technology–Organization–Environment (TOE)
Yunus, M. H., Nurjannah, N., Zainuddin, A. F., & Erwina, E. (2025). Understanding Generation X’s Adoption of Digital Payment Systems: An Integrated Utaut–ToE Perspective. Jurnal Minds: Manajemen Ide Dan Inspirasi, 12(2), 703–714. https://doi.org/10.24252/minds.v12i2.56396
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Author Biographies

Muhammad Haekal Yunus, Universitas Andi Djemma

Management Department

Ahmad Fuad Zainuddin, Universitas Prasetiya Mulya

Management Department

Erwina Erwina, Universitas Andi Djemma

Management Department

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