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Copyright (c) 2025 Nurhaeda Zaeni, Maryadi Maryadi, M. Salim S., Syafruddin Kitta, Andi Harnas Baharuddin (Author)

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Cognitive Biases, Social Influence, and Emotion in Recruitment Decisions: Evidence from Young HR Managers
Corresponding Author(s) : Nurhaeda Zaeni
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 12 No. 1 (2025): June
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- Allen, T. D., Cho, E., & Meier, L. L. (2021). Work–family boundary dynamics. Annual Review of Organizational Psychology and Organizational Behavior, 8(1), 263–288. https://doi.org/10.1146/annurev-orgpsych-012420-091310
- Ashkanasy, N. M., & Humphrey, R. H. (2011). Current emotion research in organizational behavior. Emotion Review, 3(2), 214–224. https://doi.org/10.1177/1754073910391684
- Bailey, C., & Madden, A. (2017). Time reclaimed: Temporality and the experience of meaningful work. Work, Employment and Society, 31(1), 3–18. https://doi.org/10.1177/0950017015604100
- Bamberger, P. (2009). Employee help-seeking: Antecedents, consequences and new insights for future research. Research in Personnel and Human Resources Management, 28, 49–98. https://doi.org/10.1108/S0742-7301(2009)0000028005
- Bapuji, H., Patel, C., Ertug, G., & Allen, D. G. (2020). Corona crisis and inequality: Why management research needs a societal turn. Journal of Management, 46(7), 1205–1222. https://doi.org/10.1177/0149206320925881
- Barsade, S. G., & Gibson, D. E. (2020). Group emotion: A view from top and bottom. Research in Organizational Behavior, 40, 100138. https://doi.org/10.1016/j.riob.2020.100138
- Barsade, S. G., & Knight, A. P. (2015). Group affect. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 21–46. https://doi.org/10.1146/annurev-orgpsych-032414-111316
- Blumenthal-Barby, J. S., & Krieger, H. (2015). Cognitive biases and heuristics in medical decision making: A critical review using a systematic search strategy. Medical Decision Making, 35(4), 539–557. https://doi.org/10.1177/0272989X14547740
- Bohnet, I. (2016). What works: Gender equality by design. Belknap Press.
- Brewster, C., Mayrhofer, W., & Farndale, E. (2016). Handbook of research on comparative human resource management. Edward Elgar Publishing. https://doi.org/10.4337/9781784711132
- Budhwar, P. S., Pereira, V., Mellahi, K., & Singh, S. K. (2019). The state of HRM in the Middle East: Challenges and future research agenda. Asia Pacific Journal of Management, 36(4), 905–933. https://doi.org/10.1007/s10490-018-9587-4
- Chang, S., Liu, Y., & Siemsen, E. (2022). Debiasing managers’ judgments: Field evidence. Management Science, 68(5), 3300–3320. https://doi.org/10.1287/mnsc.2021.4045
- Chen, S. J., Choi, C. J., & Chi, S. C. (2015). Making meritocracy work: The case of recruitment in Asia. Asia Pacific Business Review, 21(2), 205–223. https://doi.org/10.1080/13602381.2014.975236
- Cialdini, R. B., & Goldstein, N. J. (2020). Social influence: Compliance and conformity. Annual Review of Psychology, 71, 179–201. https://doi.org/10.1146/annurev-psych-010419-050735
- Collins, C. J., & Han, J. (2022). Exploring applicant attraction: The roles of employer branding and recruitment advertising. Academy of Management Annals, 16(1), 33–69. https://doi.org/10.5465/annals.2019.0168
- Cooke, F. L. (2018). Concepts, contexts, and mindsets: Putting human resource management research in perspectives. Human Resource Management Journal, 28(1), 1–13. https://doi.org/10.1111/1748-8583.12163
- Derous, E., & Ryan, A. M. (2019). When your resume is (not) turning you down: Modelling ethnic bias in resume screening. Human Resource Management Journal, 29(2), 113–130. https://doi.org/10.1111/1748-8583.12217
- Edwards, T., Sanchez-Mangas, R., Jalette, P., Lavelle, J., & Minbaeva, D. (2016). Global standardization or national differentiation of HRM practices in multinational companies? A comparison of multinationals in five countries. Journal of International Business Studies, 47(8), 997–1021. https://doi.org/10.1057/jibs.2016.23
- Ellemers, N. (2018). Gender stereotypes. Annual Review of Psychology, 69, 275–298. https://doi.org/10.1146/annurev-psych-122216-011719
- Farndale, E., Brewster, C., Ligthart, P., & Poutsma, E. (2017). The effects of market economy type and foreign MNE subsidiaries on the HRM practices of host country firms: A longitudinal study. Journal of International Business Studies, 48(9), 1065–1087. https://doi.org/10.1057/s41267-017-0094-8
- Fiedler, K., & Glöckner, A. (2015). The dynamics of decision making in organizations. Organizational Psychology Review, 5(3), 252–272. https://doi.org/10.1177/2041386614564215
- Gooderham, P. N., Mayrhofer, W., & Brewster, C. (2019). Context and HRM: Theory, evidence, and practice. International Journal of Human Resource Management, 30(7), 1227–1248. https://doi.org/10.1080/09585192.2019.1579240
- Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3(1), 317–375. https://doi.org/10.5465/19416520903047327
- Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2020). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
- Hodgkinson, G. P., & Sadler-Smith, E. (2018). The dynamics of intuition and analysis in managerial and organizational decision making. Academy of Management Perspectives, 32(4), 473–492. https://doi.org/10.5465/amp.2016.0140
- Hofstede, G., Hofstede, G. J., & Minkov, M. (2019). Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill.
- Hülsheger, U. R., Feinholdt, A., & Nübold, A. (2018). A low-dose mindfulness intervention and recovery from work. Journal of Occupational and Organizational Psychology, 91(2), 330–357. https://doi.org/10.1111/joop.12196
- Jackson, T. (2014). Employment in Chinese small firms and the global economic crisis: The human resource management paradox. International Journal of Human Resource Management, 25(18), 2579–2596. https://doi.org/10.1080/09585192.2012.743471
- Johns, G. (2017). Reflections on the 2016 decade award: Incorporating context in organizational research. Academy of Management Review, 42(4), 577–595. https://doi.org/10.5465/amr.2017.0044
- Kahneman, D., Sibony, O., & Sunstein, C. R. (2021). Noise: A flaw in human judgment. Little, Brown Spark.
- Kang, S., & Kaplan, S. (2019). Working toward gender diversity in organizational research: An integrative review and research agenda. Academy of Management Annals, 13(1), 297–329. https://doi.org/10.5465/annals.2017.0029
- Lee, S. M., & Kramer, T. (2016). Cultural influences on group decision-making: A cross-cultural comparison. Journal of Cross-Cultural Psychology, 47(9), 1200–1217. https://doi.org/10.1177/0022022116667849
- Lerner, J. S., Li, Y., Valdesolo, P., & Kassam, K. S. (2015). Emotion and decision making. Annual Review of Psychology, 66, 799–823. https://doi.org/10.1146/annurev-psych-010213-115043
- Leutner, F., & Chamorro-Premuzic, T. (2018). Big data in recruitment and selection: New approaches and challenges. Applied Psychology, 67(3), 557–599. https://doi.org/10.1111/apps.12141
- Li, A., & Cropanzano, R. (2021). Fairness at the organizational level: A review and future research agenda. Journal of Organizational Behavior, 42(2), 274–293. https://doi.org/10.1002/job.2492
- Mercer. (2022). Talent trends 2022: Indonesia report. Mercer. https://www.mercer.com/our-thinking/career/global-talent-trends.html
- Nicolini, D. (2021). Practice theory, work, and organization: An introduction. Oxford University Press. https://doi.org/10.1093/oso/9780198833360.001.0001
- Powell, T. C., Lovallo, D., & Fox, C. R. (2019). Behavioral strategy. Strategic Management Journal, 32(13), 1369–1386. https://doi.org/10.1002/smj.2569
- Rupp, D. E., Shao, R., Skarlicki, D. P., & Paddock, E. L. (2016). The role of justice climate in work groups: Antecedents and consequences. Academy of Management Journal, 59(5), 1899–1919. https://doi.org/10.5465/amj.2014.0284
- Sadler-Smith, E. (2016). The role of intuition in entrepreneurship and business venturing decisions. European Journal of Work and Organizational Psychology, 25(2), 212–225. https://doi.org/10.1080/1359432X.2015.1029046
- Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224–253. https://doi.org/10.2307/2392563
- Sarstedt, M., Hair, J. F., Nitzl, C., Ringle, C. M., & Howard, M. C. (2021). Beyond a tandem analysis of SEM and PROCESS: Use of PLS-SEM for mediation analyses. International Journal of Market Research, 63(2), 149–170. https://doi.org/10.1177/1470785320965305
- Seo, M. G., Bartunek, J. M., & Barrett, L. F. (2017). The role of affective experience in work motivation. Academy of Management Review, 42(2), 191–214. https://doi.org/10.5465/amr.2014.0461
- Shantz, A., Arevshatian, L., Alfes, K., & Bailey, C. (2020). The effect of HRM attributions on emotional exhaustion and the mediating roles of job involvement and work overload. Human Resource Management Journal, 30(3), 393–409. https://doi.org/10.1111/1748-8583.12282
- Van Kleef, G. A. (2016). The interpersonal dynamics of emotion: Toward an integrative theory of emotions as social information. Psychological Inquiry, 27(2), 120–137. https://doi.org/10.1080/1047840X.2016.1157847
- Vuori, T. O., & Vuori, N. (2021). How organizations can sense the future: Managers’ attention and interpretation of weak signals. Academy of Management Journal, 64(5), 1529–1555. https://doi.org/10.5465/amj.2018.0392
- Walter, F., & Bruch, H. (2016). The role of emotional contagion in team performance. Academy of Management Review, 41(3), 384–400. https://doi.org/10.5465/amr.2014.0284
- Weiss, H. M., & Knight, A. P. (2019). The dynamics of affective influences on team performance. Annual Review of Organizational Psychology and Organizational Behavior, 6(1), 1–25. https://doi.org/10.1146/annurev-orgpsych-041015-062305
- World Bank. (2023). Indonesia economic prospects: Investing in people. World Bank. https://documents.worldbank.org/en/publication/documents-reports
- Yang, J., Liu, X., & Wang, X. (2021). Group emotion and organizational decision-making: A multilevel perspective. Journal of Organizational Behavior, 42(2), 273–290. https://doi.org/10.1002/job.2491
References
Allen, T. D., Cho, E., & Meier, L. L. (2021). Work–family boundary dynamics. Annual Review of Organizational Psychology and Organizational Behavior, 8(1), 263–288. https://doi.org/10.1146/annurev-orgpsych-012420-091310
Ashkanasy, N. M., & Humphrey, R. H. (2011). Current emotion research in organizational behavior. Emotion Review, 3(2), 214–224. https://doi.org/10.1177/1754073910391684
Bailey, C., & Madden, A. (2017). Time reclaimed: Temporality and the experience of meaningful work. Work, Employment and Society, 31(1), 3–18. https://doi.org/10.1177/0950017015604100
Bamberger, P. (2009). Employee help-seeking: Antecedents, consequences and new insights for future research. Research in Personnel and Human Resources Management, 28, 49–98. https://doi.org/10.1108/S0742-7301(2009)0000028005
Bapuji, H., Patel, C., Ertug, G., & Allen, D. G. (2020). Corona crisis and inequality: Why management research needs a societal turn. Journal of Management, 46(7), 1205–1222. https://doi.org/10.1177/0149206320925881
Barsade, S. G., & Gibson, D. E. (2020). Group emotion: A view from top and bottom. Research in Organizational Behavior, 40, 100138. https://doi.org/10.1016/j.riob.2020.100138
Barsade, S. G., & Knight, A. P. (2015). Group affect. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 21–46. https://doi.org/10.1146/annurev-orgpsych-032414-111316
Blumenthal-Barby, J. S., & Krieger, H. (2015). Cognitive biases and heuristics in medical decision making: A critical review using a systematic search strategy. Medical Decision Making, 35(4), 539–557. https://doi.org/10.1177/0272989X14547740
Bohnet, I. (2016). What works: Gender equality by design. Belknap Press.
Brewster, C., Mayrhofer, W., & Farndale, E. (2016). Handbook of research on comparative human resource management. Edward Elgar Publishing. https://doi.org/10.4337/9781784711132
Budhwar, P. S., Pereira, V., Mellahi, K., & Singh, S. K. (2019). The state of HRM in the Middle East: Challenges and future research agenda. Asia Pacific Journal of Management, 36(4), 905–933. https://doi.org/10.1007/s10490-018-9587-4
Chang, S., Liu, Y., & Siemsen, E. (2022). Debiasing managers’ judgments: Field evidence. Management Science, 68(5), 3300–3320. https://doi.org/10.1287/mnsc.2021.4045
Chen, S. J., Choi, C. J., & Chi, S. C. (2015). Making meritocracy work: The case of recruitment in Asia. Asia Pacific Business Review, 21(2), 205–223. https://doi.org/10.1080/13602381.2014.975236
Cialdini, R. B., & Goldstein, N. J. (2020). Social influence: Compliance and conformity. Annual Review of Psychology, 71, 179–201. https://doi.org/10.1146/annurev-psych-010419-050735
Collins, C. J., & Han, J. (2022). Exploring applicant attraction: The roles of employer branding and recruitment advertising. Academy of Management Annals, 16(1), 33–69. https://doi.org/10.5465/annals.2019.0168
Cooke, F. L. (2018). Concepts, contexts, and mindsets: Putting human resource management research in perspectives. Human Resource Management Journal, 28(1), 1–13. https://doi.org/10.1111/1748-8583.12163
Derous, E., & Ryan, A. M. (2019). When your resume is (not) turning you down: Modelling ethnic bias in resume screening. Human Resource Management Journal, 29(2), 113–130. https://doi.org/10.1111/1748-8583.12217
Edwards, T., Sanchez-Mangas, R., Jalette, P., Lavelle, J., & Minbaeva, D. (2016). Global standardization or national differentiation of HRM practices in multinational companies? A comparison of multinationals in five countries. Journal of International Business Studies, 47(8), 997–1021. https://doi.org/10.1057/jibs.2016.23
Ellemers, N. (2018). Gender stereotypes. Annual Review of Psychology, 69, 275–298. https://doi.org/10.1146/annurev-psych-122216-011719
Farndale, E., Brewster, C., Ligthart, P., & Poutsma, E. (2017). The effects of market economy type and foreign MNE subsidiaries on the HRM practices of host country firms: A longitudinal study. Journal of International Business Studies, 48(9), 1065–1087. https://doi.org/10.1057/s41267-017-0094-8
Fiedler, K., & Glöckner, A. (2015). The dynamics of decision making in organizations. Organizational Psychology Review, 5(3), 252–272. https://doi.org/10.1177/2041386614564215
Gooderham, P. N., Mayrhofer, W., & Brewster, C. (2019). Context and HRM: Theory, evidence, and practice. International Journal of Human Resource Management, 30(7), 1227–1248. https://doi.org/10.1080/09585192.2019.1579240
Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3(1), 317–375. https://doi.org/10.5465/19416520903047327
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2020). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hodgkinson, G. P., & Sadler-Smith, E. (2018). The dynamics of intuition and analysis in managerial and organizational decision making. Academy of Management Perspectives, 32(4), 473–492. https://doi.org/10.5465/amp.2016.0140
Hofstede, G., Hofstede, G. J., & Minkov, M. (2019). Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill.
Hülsheger, U. R., Feinholdt, A., & Nübold, A. (2018). A low-dose mindfulness intervention and recovery from work. Journal of Occupational and Organizational Psychology, 91(2), 330–357. https://doi.org/10.1111/joop.12196
Jackson, T. (2014). Employment in Chinese small firms and the global economic crisis: The human resource management paradox. International Journal of Human Resource Management, 25(18), 2579–2596. https://doi.org/10.1080/09585192.2012.743471
Johns, G. (2017). Reflections on the 2016 decade award: Incorporating context in organizational research. Academy of Management Review, 42(4), 577–595. https://doi.org/10.5465/amr.2017.0044
Kahneman, D., Sibony, O., & Sunstein, C. R. (2021). Noise: A flaw in human judgment. Little, Brown Spark.
Kang, S., & Kaplan, S. (2019). Working toward gender diversity in organizational research: An integrative review and research agenda. Academy of Management Annals, 13(1), 297–329. https://doi.org/10.5465/annals.2017.0029
Lee, S. M., & Kramer, T. (2016). Cultural influences on group decision-making: A cross-cultural comparison. Journal of Cross-Cultural Psychology, 47(9), 1200–1217. https://doi.org/10.1177/0022022116667849
Lerner, J. S., Li, Y., Valdesolo, P., & Kassam, K. S. (2015). Emotion and decision making. Annual Review of Psychology, 66, 799–823. https://doi.org/10.1146/annurev-psych-010213-115043
Leutner, F., & Chamorro-Premuzic, T. (2018). Big data in recruitment and selection: New approaches and challenges. Applied Psychology, 67(3), 557–599. https://doi.org/10.1111/apps.12141
Li, A., & Cropanzano, R. (2021). Fairness at the organizational level: A review and future research agenda. Journal of Organizational Behavior, 42(2), 274–293. https://doi.org/10.1002/job.2492
Mercer. (2022). Talent trends 2022: Indonesia report. Mercer. https://www.mercer.com/our-thinking/career/global-talent-trends.html
Nicolini, D. (2021). Practice theory, work, and organization: An introduction. Oxford University Press. https://doi.org/10.1093/oso/9780198833360.001.0001
Powell, T. C., Lovallo, D., & Fox, C. R. (2019). Behavioral strategy. Strategic Management Journal, 32(13), 1369–1386. https://doi.org/10.1002/smj.2569
Rupp, D. E., Shao, R., Skarlicki, D. P., & Paddock, E. L. (2016). The role of justice climate in work groups: Antecedents and consequences. Academy of Management Journal, 59(5), 1899–1919. https://doi.org/10.5465/amj.2014.0284
Sadler-Smith, E. (2016). The role of intuition in entrepreneurship and business venturing decisions. European Journal of Work and Organizational Psychology, 25(2), 212–225. https://doi.org/10.1080/1359432X.2015.1029046
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224–253. https://doi.org/10.2307/2392563
Sarstedt, M., Hair, J. F., Nitzl, C., Ringle, C. M., & Howard, M. C. (2021). Beyond a tandem analysis of SEM and PROCESS: Use of PLS-SEM for mediation analyses. International Journal of Market Research, 63(2), 149–170. https://doi.org/10.1177/1470785320965305
Seo, M. G., Bartunek, J. M., & Barrett, L. F. (2017). The role of affective experience in work motivation. Academy of Management Review, 42(2), 191–214. https://doi.org/10.5465/amr.2014.0461
Shantz, A., Arevshatian, L., Alfes, K., & Bailey, C. (2020). The effect of HRM attributions on emotional exhaustion and the mediating roles of job involvement and work overload. Human Resource Management Journal, 30(3), 393–409. https://doi.org/10.1111/1748-8583.12282
Van Kleef, G. A. (2016). The interpersonal dynamics of emotion: Toward an integrative theory of emotions as social information. Psychological Inquiry, 27(2), 120–137. https://doi.org/10.1080/1047840X.2016.1157847
Vuori, T. O., & Vuori, N. (2021). How organizations can sense the future: Managers’ attention and interpretation of weak signals. Academy of Management Journal, 64(5), 1529–1555. https://doi.org/10.5465/amj.2018.0392
Walter, F., & Bruch, H. (2016). The role of emotional contagion in team performance. Academy of Management Review, 41(3), 384–400. https://doi.org/10.5465/amr.2014.0284
Weiss, H. M., & Knight, A. P. (2019). The dynamics of affective influences on team performance. Annual Review of Organizational Psychology and Organizational Behavior, 6(1), 1–25. https://doi.org/10.1146/annurev-orgpsych-041015-062305
World Bank. (2023). Indonesia economic prospects: Investing in people. World Bank. https://documents.worldbank.org/en/publication/documents-reports
Yang, J., Liu, X., & Wang, X. (2021). Group emotion and organizational decision-making: A multilevel perspective. Journal of Organizational Behavior, 42(2), 273–290. https://doi.org/10.1002/job.2491