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Copyright (c) 2026 Surianto Surianto, Fitriani Latief (Author)

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Leadership–Motivation Asymmetry in Shaping OCB: Evidence from Public Sector Mediation Dynamics
Corresponding Author(s) : Surianto Surianto
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 13 No. 1 (2026): June
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- Ansong, A., Owusu, S. A., Ansong, L. O., & Andoh, R. P. K. (2024). Leader humility and organisational citizenship behaviour: The mediating roles of job satisfaction and employee engagement. Cogent Business & Management, 11(1), 2358166. https://doi.org/10.1080/23311975.2024.2358166
- Barokah, R. A., Suyoto, Y. T., & Susanto, A. (2025). Work-life balance and its influence on organizational citizenship behavior and organizational citizenship behavior performance: A mixed-methods study in Indonesian private higher education. Journal of Open Innovation: Technology, Market, and Complexity, 11(2), 100551. https://doi.org/10.1016/j.joitmc.2025.100551
- Cho, C.-C., Kao, R.-H., Lin, C.-Y., & Huang, C.-C. (2022). Developing sustainable workplace through leadership: Perspectives of transformational leadership and organizational citizenship behavior. Frontiers in Psychology, 13, 924091. https://doi.org/10.3389/fpsyg.2022.924091
- Dai, Y., Zhuang, W.-L., & Huan, T.-C. (2022). How organizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators. Frontiers in Psychology, 13, 996962. https://doi.org/10.3389/fpsyg.2022.996962
- Dami, Z. A., Imron, A., Burhanuddin, B., & Supriyanto, A. (2024). Servant leadership and organizational citizenship behavior in Indonesian Christian higher education: Direct and indirect effects. Journal of Research on Christian Education, 33(1–2), 58–96. https://doi.org/10.1080/10656219.2024.2375628
- Firmansyah, A., Junaedi, I. W. R., Kistyanto, A., & Azzahra, A. (2022). The effect of perceived organizational support on organizational citizenship behavior and organizational commitment in nurses. Frontiers in Psychology, 13, 938815. https://doi.org/10.3389/fpsyg.2022.938815
- Gazi, M. A. I., Yusof, M. F., Islam, M. A., Amin, M. B., & Senathirajah, A. R. B. S. (2024). Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. Journal of Open Innovation: Technology, Market, and Complexity, 10(4), 100427. https://doi.org/10.1016/j.joitmc.2024.100427
- Greimel, N.S., Kanbach, D.K., & Chelaru, M. (2023). Virtual teams and transformational leadership: An integrative literature review and avenues for further research. Journal of Innovation & Knowledge, 8(2), 100351.
- Haskasap, E., Saner, T., Eyupoglu, S., & Gunsel Haskasap, C. S. (2023). Influence of organizational democracy on organizational citizenship behaviors in digital transformation: Mediating effects of job satisfaction and organizational commitment for smart services. Sustainability, 15(1), 452. https://doi.org/10.3390/su15010452
- Hermanto, Y. B., Srimulyani, V. A., & Pitoyo, D. J. (2024). The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon, 10(6), e27664. https://doi.org/10.1016/j.heliyon.2024.e27664
- Horoub, I., & Zargar, P. (2022). Empowering leadership and job satisfaction of academic staff in Palestinian universities: Implications of leader-member exchange and trust in leader. Frontiers in Psychology, 13, 1065545. https://doi.org/10.3389/fpsyg.2022.1065545
- Judge, T.A., & Robbins, S.P. (2017). Organizational behavior. Pearson.
- Kao, J.-C., Cho, C.-C., & Kao, R.-H. (2023). Perceived organizational support and organizational citizenship behavior: A study of the moderating effect of volunteer participation motivation, and cross-level effect of transformational leadership and organizational climate. Frontiers in Psychology, 14, 1082130. https://doi.org/10.3389/fpsyg.2023.1082130
- Li, Q. (2024). Ethical leadership, internal job satisfaction and OCB: The moderating role of leader empathy in emerging industries. Humanities and Social Sciences Communications, 11(1), 1–9. https://doi.org/10.1057/s41599-024-03367-w
- Luo, J., Ng, L.-P., & Choong, Y.-O. (2025). The effect of responsible leadership on organizational citizenship behavior: Double mediation of gratitude and organizational identification. BMC Psychology, 13, 6. https://doi.org/10.1186/s40359-024-02337-w
- McAnally, K., & Hagger, M. S. (2024). Self-determination theory and workplace outcomes: A conceptual review and future research directions. Behavioral Sciences, 14(6), 428.
- Nguyen, P. N. D., Nguyen, L. D., & Le, H. D. (2022). Does organizational citizenship behavior predict organizational commitment of employees in higher educational institutions? Frontiers in Education, 7, 909263. https://doi.org/10.3389/feduc.2022.909263
- Nguyen, V. L., & Haar, J. (2024). When work–life balance fails to boost organizational citizenship behaviors: The moderating role of leader–member exchange. Evidence-Based HRM: A Global Forum for Empirical Scholarship. https://doi.org/10.1108/EBHRM-02-2024-0043
- Ocampo, L., Acedillo, V., Bacunador, A.M., Balo, C.C., Lagdameo, Y.J., & Tupa, N.S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862.
- Pasaribu, S. B., Novitasari, D., Goestjahjanti, F. S., & Fahlevi, M. (2022). The role of situational leadership on job satisfaction, organizational citizenship behavior (OCB), and employee performance. Frontiers in Psychology, 13, 896539. https://doi.org/10.3389/fpsyg.2022.896539
- Phetsombat, P., & Na-Nan, K. (2023). A causal model of ethical leadership affecting the organizational citizenship behavior of teachers in the Office of the Basic Education Commission. Sustainability, 15(8), 6656. https://doi.org/10.3390/su15086656
- Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11), e11374. https://doi.org/10.1016/j.heliyon.2022.e11374
- Rizaie, M. E., Ziaei, M., Hwang, J., & Kim, S. (2023). The role of organizational citizenship behavior and patriotism in sustaining public health employees’ performance. Frontiers in Psychology, 13, 997643. https://doi.org/10.3389/fpsyg.2022.997643
- Santos, R. S., Lousã, E. P., Sá, M. M., & Cordeiro, J. A. (2023). First, be a good citizen: Organizational citizenship behaviors, well-being at work and the moderating role of leadership styles. Behavioral Sciences, 13(10), 811. https://doi.org/10.3390/bs13100811
- Santos, R. S., Lousã, E. P., Sá, M. M., & Cordeiro, J. A. (2023). First, be a good citizen: Organizational citizenship behaviors, well-being at work and the moderating role of leadership styles. Behavioral Sciences, 13(10), 811. https://doi.org/10.3390/bs13100811
- Srimongkolkul, P., Boriraj, J., & Wongsansukcharoen, J. (2025). Effects of authentic leadership, employee resilience, job satisfaction, and innovative work behavior on employee work performance in transport and logistics of Thailand. Cogent Business & Management, 12(1), 2511282. https://doi.org/10.1080/23311975.2025.2511282
- Taamneh, M. M., Aljawarneh, N. M., Al-Okaily, M., Taamneh, A., & Al-Oqaily, A. (2024). The impact of ethical leadership on organizational citizenship behavior in higher education: The contingent role of organizational justice. Cogent Business & Management, 11(1), 2294834. https://doi.org/10.1080/23311975.2023.2294834
- Wonda, T. A., & Hailu, F. K. (2024). Examination of organizational citizenship behavior on employee performance: Evidence from the banking sector. Cogent Business & Management, 11(1), 2418422. https://doi.org/10.1080/23311975.2024.2418422
- Worku, M. A., & Debele, M. (2024). A systematic literature review on organizational citizenship behavior. Cogent Business & Management, 11(1), 2350804. https://doi.org/10.1080/23311975.2024.2350804
References
Ansong, A., Owusu, S. A., Ansong, L. O., & Andoh, R. P. K. (2024). Leader humility and organisational citizenship behaviour: The mediating roles of job satisfaction and employee engagement. Cogent Business & Management, 11(1), 2358166. https://doi.org/10.1080/23311975.2024.2358166
Barokah, R. A., Suyoto, Y. T., & Susanto, A. (2025). Work-life balance and its influence on organizational citizenship behavior and organizational citizenship behavior performance: A mixed-methods study in Indonesian private higher education. Journal of Open Innovation: Technology, Market, and Complexity, 11(2), 100551. https://doi.org/10.1016/j.joitmc.2025.100551
Cho, C.-C., Kao, R.-H., Lin, C.-Y., & Huang, C.-C. (2022). Developing sustainable workplace through leadership: Perspectives of transformational leadership and organizational citizenship behavior. Frontiers in Psychology, 13, 924091. https://doi.org/10.3389/fpsyg.2022.924091
Dai, Y., Zhuang, W.-L., & Huan, T.-C. (2022). How organizational trust impacts organizational citizenship behavior: Organizational identification and employee loyalty as mediators. Frontiers in Psychology, 13, 996962. https://doi.org/10.3389/fpsyg.2022.996962
Dami, Z. A., Imron, A., Burhanuddin, B., & Supriyanto, A. (2024). Servant leadership and organizational citizenship behavior in Indonesian Christian higher education: Direct and indirect effects. Journal of Research on Christian Education, 33(1–2), 58–96. https://doi.org/10.1080/10656219.2024.2375628
Firmansyah, A., Junaedi, I. W. R., Kistyanto, A., & Azzahra, A. (2022). The effect of perceived organizational support on organizational citizenship behavior and organizational commitment in nurses. Frontiers in Psychology, 13, 938815. https://doi.org/10.3389/fpsyg.2022.938815
Gazi, M. A. I., Yusof, M. F., Islam, M. A., Amin, M. B., & Senathirajah, A. R. B. S. (2024). Analyzing the impact of employee job satisfaction on their job behavior in the industrial setting: An analysis from the perspective of job performance. Journal of Open Innovation: Technology, Market, and Complexity, 10(4), 100427. https://doi.org/10.1016/j.joitmc.2024.100427
Greimel, N.S., Kanbach, D.K., & Chelaru, M. (2023). Virtual teams and transformational leadership: An integrative literature review and avenues for further research. Journal of Innovation & Knowledge, 8(2), 100351.
Haskasap, E., Saner, T., Eyupoglu, S., & Gunsel Haskasap, C. S. (2023). Influence of organizational democracy on organizational citizenship behaviors in digital transformation: Mediating effects of job satisfaction and organizational commitment for smart services. Sustainability, 15(1), 452. https://doi.org/10.3390/su15010452
Hermanto, Y. B., Srimulyani, V. A., & Pitoyo, D. J. (2024). The mediating role of quality of work life and organizational commitment in the link between transformational leadership and organizational citizenship behavior. Heliyon, 10(6), e27664. https://doi.org/10.1016/j.heliyon.2024.e27664
Horoub, I., & Zargar, P. (2022). Empowering leadership and job satisfaction of academic staff in Palestinian universities: Implications of leader-member exchange and trust in leader. Frontiers in Psychology, 13, 1065545. https://doi.org/10.3389/fpsyg.2022.1065545
Judge, T.A., & Robbins, S.P. (2017). Organizational behavior. Pearson.
Kao, J.-C., Cho, C.-C., & Kao, R.-H. (2023). Perceived organizational support and organizational citizenship behavior: A study of the moderating effect of volunteer participation motivation, and cross-level effect of transformational leadership and organizational climate. Frontiers in Psychology, 14, 1082130. https://doi.org/10.3389/fpsyg.2023.1082130
Li, Q. (2024). Ethical leadership, internal job satisfaction and OCB: The moderating role of leader empathy in emerging industries. Humanities and Social Sciences Communications, 11(1), 1–9. https://doi.org/10.1057/s41599-024-03367-w
Luo, J., Ng, L.-P., & Choong, Y.-O. (2025). The effect of responsible leadership on organizational citizenship behavior: Double mediation of gratitude and organizational identification. BMC Psychology, 13, 6. https://doi.org/10.1186/s40359-024-02337-w
McAnally, K., & Hagger, M. S. (2024). Self-determination theory and workplace outcomes: A conceptual review and future research directions. Behavioral Sciences, 14(6), 428.
Nguyen, P. N. D., Nguyen, L. D., & Le, H. D. (2022). Does organizational citizenship behavior predict organizational commitment of employees in higher educational institutions? Frontiers in Education, 7, 909263. https://doi.org/10.3389/feduc.2022.909263
Nguyen, V. L., & Haar, J. (2024). When work–life balance fails to boost organizational citizenship behaviors: The moderating role of leader–member exchange. Evidence-Based HRM: A Global Forum for Empirical Scholarship. https://doi.org/10.1108/EBHRM-02-2024-0043
Ocampo, L., Acedillo, V., Bacunador, A.M., Balo, C.C., Lagdameo, Y.J., & Tupa, N.S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862.
Pasaribu, S. B., Novitasari, D., Goestjahjanti, F. S., & Fahlevi, M. (2022). The role of situational leadership on job satisfaction, organizational citizenship behavior (OCB), and employee performance. Frontiers in Psychology, 13, 896539. https://doi.org/10.3389/fpsyg.2022.896539
Phetsombat, P., & Na-Nan, K. (2023). A causal model of ethical leadership affecting the organizational citizenship behavior of teachers in the Office of the Basic Education Commission. Sustainability, 15(8), 6656. https://doi.org/10.3390/su15086656
Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11), e11374. https://doi.org/10.1016/j.heliyon.2022.e11374
Rizaie, M. E., Ziaei, M., Hwang, J., & Kim, S. (2023). The role of organizational citizenship behavior and patriotism in sustaining public health employees’ performance. Frontiers in Psychology, 13, 997643. https://doi.org/10.3389/fpsyg.2022.997643
Santos, R. S., Lousã, E. P., Sá, M. M., & Cordeiro, J. A. (2023). First, be a good citizen: Organizational citizenship behaviors, well-being at work and the moderating role of leadership styles. Behavioral Sciences, 13(10), 811. https://doi.org/10.3390/bs13100811
Santos, R. S., Lousã, E. P., Sá, M. M., & Cordeiro, J. A. (2023). First, be a good citizen: Organizational citizenship behaviors, well-being at work and the moderating role of leadership styles. Behavioral Sciences, 13(10), 811. https://doi.org/10.3390/bs13100811
Srimongkolkul, P., Boriraj, J., & Wongsansukcharoen, J. (2025). Effects of authentic leadership, employee resilience, job satisfaction, and innovative work behavior on employee work performance in transport and logistics of Thailand. Cogent Business & Management, 12(1), 2511282. https://doi.org/10.1080/23311975.2025.2511282
Taamneh, M. M., Aljawarneh, N. M., Al-Okaily, M., Taamneh, A., & Al-Oqaily, A. (2024). The impact of ethical leadership on organizational citizenship behavior in higher education: The contingent role of organizational justice. Cogent Business & Management, 11(1), 2294834. https://doi.org/10.1080/23311975.2023.2294834
Wonda, T. A., & Hailu, F. K. (2024). Examination of organizational citizenship behavior on employee performance: Evidence from the banking sector. Cogent Business & Management, 11(1), 2418422. https://doi.org/10.1080/23311975.2024.2418422
Worku, M. A., & Debele, M. (2024). A systematic literature review on organizational citizenship behavior. Cogent Business & Management, 11(1), 2350804. https://doi.org/10.1080/23311975.2024.2350804