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Copyright (c) 2025 Robiyati Podungge, Mohamad Agus Salim Monoarfa (Author)

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Bridging Leadership Gap for Digital Transformation in Indonesia: The Mediating Role of Technology Readiness and its Impact on Organizational Performance
Corresponding Author(s) : Robiyati Podungge
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 12 No. 1 (2025): June
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- Al-Khayari, N. M., Yousefi, M., & Aigbogun, O. (2024). A predictive model for collaborative leadership in digital transformation: Does it make a difference in Oman’s e-government performance? Foresight, 26(5), 775–792. https://doi.org/10.1108/FS-08-2023-0163
- Ansari, I., Barati, M., Sadeghi Moghadam, M. R., & Ghobakhloo, M. (2023). An Industry 4.0 readiness model for new technology exploitation. International Journal of Quality & Reliability Management, 40(10), 2519–2538. https://doi.org/10.1108/IJQRM-11-2022-0331
- Anwar, S., & Saraih, U. N. (2024). Digital leadership in the digital era of education: enhancing knowledge sharing and emotional intelligence. International Journal of Educational Management, 38(6), 1581–1611. https://doi.org/10.1108/IJEM-11-2023-0540
- Bass, B. M., & Avolio, B. J. (1994). Transformational Leadership And Organizational Culture. International Journal of Public Administration, 17(3–4), 541–554. https://doi.org/10.1080/01900699408524907
- Cavalcanti, D. R., Oliveira, T., & de Oliveira Santini, F. (2022). Drivers of digital transformation adoption: A weight and meta-analysis. Heliyon, 8(2), 1–44. https://doi.org/10.1016/j.heliyon.2022.e08911
- Cepeda-Carrion, G., Cegarra-Navarro, J.-G., & Cillo, V. (2019). Tips to use partial least squares structural equation modelling (PLS-SEM) in knowledge management. Journal of Knowledge Management, 23(1), 67–89. https://doi.org/10.1108/JKM-05-2018-0322
- Chen, Y., & Zhang, Y. (2024). The impact of digital transformation on firm’s financial performance: evidence from China. Industrial Management & Data Systems, 124(5), 2021–2041. https://doi.org/10.1108/IMDS-07-2023-0507
- Cobb, D., Martin, T. W., Vasilopoulos, T., Black, E. W., & Giordano, C. R. (2020). Preparing anesthesiology residents to lead: a leadership seminar. Leadership in Health Services, 33(1), 101–111. https://doi.org/10.1108/LHS-06-2019-0035
- Darmon, K. (2024). Women-only Networking in Public Relations: Discourse Analysis of the Entanglement of Barriers and Benefits. In E. Bridgen & S. Williams (Eds.), Women’s Work in Public Relations (pp. 231–245). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80455-538-520241012
- Dubosson, M., Fragnière, E., & Meier, S. (2022). Early detection of human-related risks in an increasingly digitized work environment. Digital Transformation and Society, 1(1), 48–65. https://doi.org/10.1108/dts-05-2022-0017
- Fatima, T., & Masood, A. (2024). Impact of digital leadership on open innovation: a moderating serial mediation model. Journal of Knowledge Management, 28(1), 161–180. https://doi.org/10.1108/JKM-11-2022-0872
- Guild, W., Guild, R., Mundy, R., & Owen, K. (2006). Creating and sustaining the high performance organization. Managing Service Quality: An International Journal.
- Gulati, K., Singh, A. R., Kumar, S., Verma, V., Gupta, S. K., & Sarkar, C. (2020). Impact of a leadership development programme for physicians in India. Leadership in Health Services, 33(1), 73–84. https://doi.org/10.1108/LHS-05-2019-0027
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd Ed). Sage Publications, Inc.
- Jaradat, Z., Al-Hawamleh, A., Al Shbail, M. O., & Hamdan, A. (2024). Does the adoption of blockchain technology add intangible benefits to the industrial sector? Evidence from Jordan. Journal of Financial Reporting and Accounting, 22(2), 327–349. https://doi.org/10.1108/JFRA-03-2023-0164
- Kane, G. (2019). The Technology Fallacy. Research-Technology Management, 62(6), 44–49. https://doi.org/10.1080/08956308.2019.1661079
- Kaushik, M. K., & Agrawal, D. (2021). Influence of technology readiness in adoption of e-learning. International Journal of Educational Management, 35(2), 483–495. https://doi.org/10.1108/IJEM-04-2020-0216
- Kim, J., & Park, Y. (2025). Influence of organizational digital transformation competencies on individual job performance: the mediating effects of organizational supportive learning environment and individual readiness for change. Industrial and Commercial Training, 57(1), 53–68. https://doi.org/10.1108/ICT-07-2024-0062
- Koteikor Baidoo, D., & Nwagwu, W. E. (2024). User and service provider assessment of technology readiness of library commons in selected universities in Ghana. Library Management, 45(5), 331–361. https://doi.org/10.1108/LM-12-2023-0132
- Liu, F., & Zhang, L. (2025). The role of digital resilient agility: how digital capability incompatibility affects knowledge cooperation performance in project network organizations. Journal of Knowledge Management, 29(1), 25–48. https://doi.org/10.1108/JKM-11-2023-1067
- Mai, B. T., Nguyen, P. V, Ton, U. N. H., & Ahmed, Z. U. (2024). Government policy, IT capabilities, digital transformation, and innovativeness in Post-Covid context: case of Vietnamese SMEs. International Journal of Organizational Analysis, 32(2), 333–356. https://doi.org/10.1108/IJOA-11-2022-3480
- Ming Ling, L., & Muhammad, I. (2006). Taxation and Technology: Technology Readiness of Malaysian Tax Officers in Petaling Jaya Branch. Journal of Financial Reporting and Accounting, 4(1), 147–163. https://doi.org/10.1108/19852510680001587
- Nasution, R. A., Arnita, D., Rusnandi, L. S. L., Qodariah, E., Rudito, P., & Sinaga, M. F. N. (2020). Digital mastery in Indonesia: the organization and individual contrast. Journal of Management Development, 39(4), 359–390. https://doi.org/10.1108/JMD-03-2019-0081
- Olsen, K., & LaGree, D. (2023). Taking action in the first five years to increase career equality: the impact of professional relationships on young women’s advancement. Gender in Management: An International Journal, 38(7), 925–941. https://doi.org/10.1108/GM-02-2022-0058
- Omotayo, F. O., & Adekunle, O. A. (2021). Adoption and use of electronic voting system as an option towards credible elections in Nigeria. International Journal of Development Issues, 20(1), 38–61. https://doi.org/10.1108/IJDI-03-2020-0035
- Patil, A., Srivastava, S., Paul, S. K., & Dwivedi, A. (2024). Digital twins’ readiness and its impacts on supply chain transparency and sustainable performance. Industrial Management & Data Systems, 124(8), 2532–2566. https://doi.org/10.1108/IMDS-10-2023-0767
- Philip, J., Gilli, K., & Knappstein, M. (2023). Identifying key leadership competencies for digital transformation: evidence from a cross-sectoral Delphi study of global managers. Leadership & Organization Development Journal, 44(3), 392–406. https://doi.org/10.1108/LODJ-02-2022-0063
- Ratna, S., Saide, S., Putri, A. M., Indrajit, R. E., & Muwardi, D. (2024). Digital transformation in tourism and hospitality industry: a literature review of blockchain, financial technology, and knowledge management. EuroMed Journal of Business, 19(1), 84–112. https://doi.org/10.1108/EMJB-04-2023-0118
- Ren, C., & Lin, X. (2024). Digital transformation, competitive strategy choices and firm value: evidence from China. Industrial Management & Data Systems, 124(4), 1656–1676. https://doi.org/10.1108/IMDS-03-2023-0172
- Robinson, O. C., & Robinson, O. C. (2016). Qualitative Research in Psychology Sampling in Interview-Based Qualitative Research : A Theoretical and Practical Guide A Theoretical and Practical Guide. Qualitative Research in Psychology, in Press, 0887(February), 1–25.
- Ronaghi, M. H. (2024). Toward a model for assessing smart hospital readiness within the Industry 4.0 paradigm. Journal of Science and Technology Policy Management, 15(2), 353–373. https://doi.org/10.1108/JSTPM-09-2021-0130
- Schiuma, G., Schettini, E., Santarsiero, F., & Carlucci, D. (2022). The transformative leadership compass: six competencies for digital transformation entrepreneurship. International Journal of Entrepreneurial Behavior & Research, 28(5), 1273–1291. https://doi.org/10.1108/IJEBR-01-2021-0087
- Senadjki, A., Au Yong, H. N., Ganapathy, T., & Ogbeibu, S. (2024). Unlocking the potential: the impact of digital leadership on firms’ performance through digital transformation. Journal of Business and Socio-Economic Development, 4(2), 161–177. https://doi.org/10.1108/JBSED-06-2023-0050
- Shahzad, M. U. (2024). Core competencies for digital leadership development: a perspective from the lens of paradox theory. The Bottom Line, 37(4), 454–472. https://doi.org/10.1108/BL-10-2023-0278
- Sureeyatanapas, P., Pancharoen, D., & Saengprachatanarug, K. (2024). Finding the sweet spot in Industry 4.0 transformation: an exploration of the drivers, challenges and readiness of the Thai sugar industry. Benchmarking: An International Journal, 31(10), 3965–3996. https://doi.org/10.1108/BIJ-10-2022-0625
- Zhang, B., Wang, S., & Zhou, R. (2024). Corporate digital transformation and rank and file employee satisfaction. China Accounting and Finance Review, 26(4), 485–511. https://doi.org/10.1108/CAFR-08-2023-0101
- Zulu, S. L., Saad, A. M., Ajayi, S. O., Dulaimi, M., & Unuigbe, M. (2024). Digital leadership enactment in the construction industry: barriers undermining effective transformation. Engineering, Construction and Architectural Management, 31(10), 4062–4078. https://doi.org/10.1108/ECAM-05-2022-0491
References
Al-Khayari, N. M., Yousefi, M., & Aigbogun, O. (2024). A predictive model for collaborative leadership in digital transformation: Does it make a difference in Oman’s e-government performance? Foresight, 26(5), 775–792. https://doi.org/10.1108/FS-08-2023-0163
Ansari, I., Barati, M., Sadeghi Moghadam, M. R., & Ghobakhloo, M. (2023). An Industry 4.0 readiness model for new technology exploitation. International Journal of Quality & Reliability Management, 40(10), 2519–2538. https://doi.org/10.1108/IJQRM-11-2022-0331
Anwar, S., & Saraih, U. N. (2024). Digital leadership in the digital era of education: enhancing knowledge sharing and emotional intelligence. International Journal of Educational Management, 38(6), 1581–1611. https://doi.org/10.1108/IJEM-11-2023-0540
Bass, B. M., & Avolio, B. J. (1994). Transformational Leadership And Organizational Culture. International Journal of Public Administration, 17(3–4), 541–554. https://doi.org/10.1080/01900699408524907
Cavalcanti, D. R., Oliveira, T., & de Oliveira Santini, F. (2022). Drivers of digital transformation adoption: A weight and meta-analysis. Heliyon, 8(2), 1–44. https://doi.org/10.1016/j.heliyon.2022.e08911
Cepeda-Carrion, G., Cegarra-Navarro, J.-G., & Cillo, V. (2019). Tips to use partial least squares structural equation modelling (PLS-SEM) in knowledge management. Journal of Knowledge Management, 23(1), 67–89. https://doi.org/10.1108/JKM-05-2018-0322
Chen, Y., & Zhang, Y. (2024). The impact of digital transformation on firm’s financial performance: evidence from China. Industrial Management & Data Systems, 124(5), 2021–2041. https://doi.org/10.1108/IMDS-07-2023-0507
Cobb, D., Martin, T. W., Vasilopoulos, T., Black, E. W., & Giordano, C. R. (2020). Preparing anesthesiology residents to lead: a leadership seminar. Leadership in Health Services, 33(1), 101–111. https://doi.org/10.1108/LHS-06-2019-0035
Darmon, K. (2024). Women-only Networking in Public Relations: Discourse Analysis of the Entanglement of Barriers and Benefits. In E. Bridgen & S. Williams (Eds.), Women’s Work in Public Relations (pp. 231–245). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80455-538-520241012
Dubosson, M., Fragnière, E., & Meier, S. (2022). Early detection of human-related risks in an increasingly digitized work environment. Digital Transformation and Society, 1(1), 48–65. https://doi.org/10.1108/dts-05-2022-0017
Fatima, T., & Masood, A. (2024). Impact of digital leadership on open innovation: a moderating serial mediation model. Journal of Knowledge Management, 28(1), 161–180. https://doi.org/10.1108/JKM-11-2022-0872
Guild, W., Guild, R., Mundy, R., & Owen, K. (2006). Creating and sustaining the high performance organization. Managing Service Quality: An International Journal.
Gulati, K., Singh, A. R., Kumar, S., Verma, V., Gupta, S. K., & Sarkar, C. (2020). Impact of a leadership development programme for physicians in India. Leadership in Health Services, 33(1), 73–84. https://doi.org/10.1108/LHS-05-2019-0027
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd Ed). Sage Publications, Inc.
Jaradat, Z., Al-Hawamleh, A., Al Shbail, M. O., & Hamdan, A. (2024). Does the adoption of blockchain technology add intangible benefits to the industrial sector? Evidence from Jordan. Journal of Financial Reporting and Accounting, 22(2), 327–349. https://doi.org/10.1108/JFRA-03-2023-0164
Kane, G. (2019). The Technology Fallacy. Research-Technology Management, 62(6), 44–49. https://doi.org/10.1080/08956308.2019.1661079
Kaushik, M. K., & Agrawal, D. (2021). Influence of technology readiness in adoption of e-learning. International Journal of Educational Management, 35(2), 483–495. https://doi.org/10.1108/IJEM-04-2020-0216
Kim, J., & Park, Y. (2025). Influence of organizational digital transformation competencies on individual job performance: the mediating effects of organizational supportive learning environment and individual readiness for change. Industrial and Commercial Training, 57(1), 53–68. https://doi.org/10.1108/ICT-07-2024-0062
Koteikor Baidoo, D., & Nwagwu, W. E. (2024). User and service provider assessment of technology readiness of library commons in selected universities in Ghana. Library Management, 45(5), 331–361. https://doi.org/10.1108/LM-12-2023-0132
Liu, F., & Zhang, L. (2025). The role of digital resilient agility: how digital capability incompatibility affects knowledge cooperation performance in project network organizations. Journal of Knowledge Management, 29(1), 25–48. https://doi.org/10.1108/JKM-11-2023-1067
Mai, B. T., Nguyen, P. V, Ton, U. N. H., & Ahmed, Z. U. (2024). Government policy, IT capabilities, digital transformation, and innovativeness in Post-Covid context: case of Vietnamese SMEs. International Journal of Organizational Analysis, 32(2), 333–356. https://doi.org/10.1108/IJOA-11-2022-3480
Ming Ling, L., & Muhammad, I. (2006). Taxation and Technology: Technology Readiness of Malaysian Tax Officers in Petaling Jaya Branch. Journal of Financial Reporting and Accounting, 4(1), 147–163. https://doi.org/10.1108/19852510680001587
Nasution, R. A., Arnita, D., Rusnandi, L. S. L., Qodariah, E., Rudito, P., & Sinaga, M. F. N. (2020). Digital mastery in Indonesia: the organization and individual contrast. Journal of Management Development, 39(4), 359–390. https://doi.org/10.1108/JMD-03-2019-0081
Olsen, K., & LaGree, D. (2023). Taking action in the first five years to increase career equality: the impact of professional relationships on young women’s advancement. Gender in Management: An International Journal, 38(7), 925–941. https://doi.org/10.1108/GM-02-2022-0058
Omotayo, F. O., & Adekunle, O. A. (2021). Adoption and use of electronic voting system as an option towards credible elections in Nigeria. International Journal of Development Issues, 20(1), 38–61. https://doi.org/10.1108/IJDI-03-2020-0035
Patil, A., Srivastava, S., Paul, S. K., & Dwivedi, A. (2024). Digital twins’ readiness and its impacts on supply chain transparency and sustainable performance. Industrial Management & Data Systems, 124(8), 2532–2566. https://doi.org/10.1108/IMDS-10-2023-0767
Philip, J., Gilli, K., & Knappstein, M. (2023). Identifying key leadership competencies for digital transformation: evidence from a cross-sectoral Delphi study of global managers. Leadership & Organization Development Journal, 44(3), 392–406. https://doi.org/10.1108/LODJ-02-2022-0063
Ratna, S., Saide, S., Putri, A. M., Indrajit, R. E., & Muwardi, D. (2024). Digital transformation in tourism and hospitality industry: a literature review of blockchain, financial technology, and knowledge management. EuroMed Journal of Business, 19(1), 84–112. https://doi.org/10.1108/EMJB-04-2023-0118
Ren, C., & Lin, X. (2024). Digital transformation, competitive strategy choices and firm value: evidence from China. Industrial Management & Data Systems, 124(4), 1656–1676. https://doi.org/10.1108/IMDS-03-2023-0172
Robinson, O. C., & Robinson, O. C. (2016). Qualitative Research in Psychology Sampling in Interview-Based Qualitative Research : A Theoretical and Practical Guide A Theoretical and Practical Guide. Qualitative Research in Psychology, in Press, 0887(February), 1–25.
Ronaghi, M. H. (2024). Toward a model for assessing smart hospital readiness within the Industry 4.0 paradigm. Journal of Science and Technology Policy Management, 15(2), 353–373. https://doi.org/10.1108/JSTPM-09-2021-0130
Schiuma, G., Schettini, E., Santarsiero, F., & Carlucci, D. (2022). The transformative leadership compass: six competencies for digital transformation entrepreneurship. International Journal of Entrepreneurial Behavior & Research, 28(5), 1273–1291. https://doi.org/10.1108/IJEBR-01-2021-0087
Senadjki, A., Au Yong, H. N., Ganapathy, T., & Ogbeibu, S. (2024). Unlocking the potential: the impact of digital leadership on firms’ performance through digital transformation. Journal of Business and Socio-Economic Development, 4(2), 161–177. https://doi.org/10.1108/JBSED-06-2023-0050
Shahzad, M. U. (2024). Core competencies for digital leadership development: a perspective from the lens of paradox theory. The Bottom Line, 37(4), 454–472. https://doi.org/10.1108/BL-10-2023-0278
Sureeyatanapas, P., Pancharoen, D., & Saengprachatanarug, K. (2024). Finding the sweet spot in Industry 4.0 transformation: an exploration of the drivers, challenges and readiness of the Thai sugar industry. Benchmarking: An International Journal, 31(10), 3965–3996. https://doi.org/10.1108/BIJ-10-2022-0625
Zhang, B., Wang, S., & Zhou, R. (2024). Corporate digital transformation and rank and file employee satisfaction. China Accounting and Finance Review, 26(4), 485–511. https://doi.org/10.1108/CAFR-08-2023-0101
Zulu, S. L., Saad, A. M., Ajayi, S. O., Dulaimi, M., & Unuigbe, M. (2024). Digital leadership enactment in the construction industry: barriers undermining effective transformation. Engineering, Construction and Architectural Management, 31(10), 4062–4078. https://doi.org/10.1108/ECAM-05-2022-0491