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Copyright (c) 2026 Mochammad Tryanza Maulana, Suliyanto Suliyanto, Zulkifli Sultan, Siradjuddin Siradjuddin (Author)
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Sustainable Performance: Transformational Leadership, Interpersonal Communication, Green Organizational Culture, and the Ambidexterity in Indonesian Private Hospital
Corresponding Author(s) : Mochammad Tryanza Maulana
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 13 No. 3 (2026): December
Abstract
Private hospitals must reconcile service innovation, operational reliability, and environmental responsibility. This study contributes a capability-conversion perspective by positioning organizational ambidexterity between three organizational conditions and perceived sustainable performance. A cross-sectional questionnaire survey of 105 private-hospital directors and managers in Indonesia was analyzed using partial least squares structural equation modeling. The reported estimates show positive direct associations of transformational leadership, interpersonal communication, and green organizational culture with sustainable performance and organizational ambidexterity. Ambidexterity also relates positively to performance, with positive reported indirect associations for all three antecedents. These results are consistent with a complementary capability pathway, but the single-source design and incomplete measurement diagnostics restrict causal and organizational-level inference. Hospital managers should coordinate innovation with reliable clinical processes, cross-professional communication, and measurable environmental safeguards.
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- Fangiziah, E. A., Agung, S., & Nurhayati, I. (2023). Pengaruh Pelatihan dan Disiplin Kerja Terhadap Kinerja Karyawan. Indonesian Journal of Innovation Multidisipliner Research, 1(3), 144–154. https://doi.org/10.31004/ijim.v1i3.16
- Gong, Y., Huang, J.-C., & Farh, J.-L. (2009). Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy. Academy of Management Journal, 52. https://doi.org/10.5465/AMJ.2009.43670890
- Gustyawan, R., Putri, Y. R., & Ali, D. S. F. (2015). Pengaruh Komunikasi Interpersonal terhadap Kinerja Karyawan di Divisi Sekretaris Perusahaan PT. Dirgantara Indonesia (Persero) The Influence of Interpersonal Communication to Employee Performance in Division of Corporate Secretary PT. Dirgantara Indonesia. E-Proceeding of Management, 2(2), 2323–2327.
- Jabbour, C. J. C., Santos, F. C. A., & Nagano, M. S. (2010). Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil. The International Journal of Human Resource Management, 21(7), 1049–1089. https://doi.org/10.1080/09585191003783512
- Kumalasari, K. P., & Sudarma, M. (2013). A Critical Perspective towards Agency Theory. Jurnal Akuntansi Multiparadigma, August 2013. https://doi.org/10.18202/jamal.2013.08.7197
- Manzoor, F., Wei, L., Nurunnabi, M., Subhan, Q., Shah, S. I. A., & Fallatah, S. (2019). The Impact of Transformational Leadership on Job Performance and CSR as Mediator in SMEs. Sustainability, 11, 436. https://doi.org/10.3390/su11020436
- O’Reilly, C., & Tushman, M. (2013). Organizational Ambidexterity: Past, Present and Future. SSRN Electronic Journal, 27. https://doi.org/10.2139/ssrn.2285704
References
Fangiziah, E. A., Agung, S., & Nurhayati, I. (2023). Pengaruh Pelatihan dan Disiplin Kerja Terhadap Kinerja Karyawan. Indonesian Journal of Innovation Multidisipliner Research, 1(3), 144–154. https://doi.org/10.31004/ijim.v1i3.16
Gong, Y., Huang, J.-C., & Farh, J.-L. (2009). Employee Learning Orientation, Transformational Leadership, and Employee Creativity: The Mediating Role of Employee Creative Self-Efficacy. Academy of Management Journal, 52. https://doi.org/10.5465/AMJ.2009.43670890
Gustyawan, R., Putri, Y. R., & Ali, D. S. F. (2015). Pengaruh Komunikasi Interpersonal terhadap Kinerja Karyawan di Divisi Sekretaris Perusahaan PT. Dirgantara Indonesia (Persero) The Influence of Interpersonal Communication to Employee Performance in Division of Corporate Secretary PT. Dirgantara Indonesia. E-Proceeding of Management, 2(2), 2323–2327.
Jabbour, C. J. C., Santos, F. C. A., & Nagano, M. S. (2010). Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil. The International Journal of Human Resource Management, 21(7), 1049–1089. https://doi.org/10.1080/09585191003783512
Kumalasari, K. P., & Sudarma, M. (2013). A Critical Perspective towards Agency Theory. Jurnal Akuntansi Multiparadigma, August 2013. https://doi.org/10.18202/jamal.2013.08.7197
Manzoor, F., Wei, L., Nurunnabi, M., Subhan, Q., Shah, S. I. A., & Fallatah, S. (2019). The Impact of Transformational Leadership on Job Performance and CSR as Mediator in SMEs. Sustainability, 11, 436. https://doi.org/10.3390/su11020436
O’Reilly, C., & Tushman, M. (2013). Organizational Ambidexterity: Past, Present and Future. SSRN Electronic Journal, 27. https://doi.org/10.2139/ssrn.2285704