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Copyright (c) 2025 Verinita Verinita, Ika Barokah Suryaningsih, Heny Hendrayati, Suziana Suziana, Heru Aulia Azman (Author)

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Selective Dimensions of Memorable Tourism Experience and Their Influence on Revisit Intention
Corresponding Author(s) : Verinita Verinita
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 12 No. 1 (2025): June
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- Central Bureau of Statistics of West Sumatera Province. (2021). Domestic tourist visits by district and city in the province of West Sumatra. https://sumbar.bps.go.id/indicator/16/312/1/kunjungan-wisatawan-nusantara-menurut-kabupaten-kota-di-provinsi-sumatera-barat.html
- Chandralal, L., & Valenzuela, F. (2013). Exploring memorable tourism experiences: Antecedents and behavioural outcomes. Journal of Economics, Business and Management, 1(2), 177–181. https://doi.org/10.7763/JOEBM.2013.V1.38
- Chandralal, L., & Valenzuela, F. R. (2015). Memorable tourism experiences: Scale development. Contemporary Management Research, 11(3), 291–310. https://doi.org/10.7903/cmr.13822
- Chang, L. L., Backman, K. F., & Huang, Y. C. (2014). Creative tourism: A preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention. International Journal of Culture, Tourism and Hospitality Research, 8(4), 401–415. https://doi.org/10.1108/IJCTHR-04-2014-0032
- Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636. https://doi.org/10.1016/j.tourman.2007.06.007
- Cole, S. T., & Scott, D. (2004). Examining the mediating role of experience quality in a model of tourism experiences. Journal of Travel & Tourism Marketing, 16(1), 79–90. https://doi.org/10.1300/J073v16n01_08
- Coudounaris, D. N., & Sthapit, E. (2017). Antecedents of memorable tourism experience related to behavioral intentions. Psychology & Marketing, 34(12), 1084–1093. https://doi.org/10.1002/mar.21048
- Court, B., & Lupton, R. A. (1997). Customer portfolio development: Modelling destination adopters, inactives and rejecters. Journal of Travel Research, 36(1), 35–43. https://doi.org/10.1177/004728759703600107
- Ghozali, I. (2006). Aplikasi analisis multivariate dengan program SPSS (5th ed.). Badan Penerbit Universitas Diponegoro.
- Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
- Han, H., & Kim, Y. (2010). An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. International Journal of Hospitality Management, 29(4), 659–668. https://doi.org/10.1016/j.ijhm.2010.01.001
- Kim, J. H. (2010). Development of a scale to measure memorable tourism experiences. European Journal of Tourism Research, 3(2), 123–126.
- Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism Management, 44, 34–45. https://doi.org/10.1016/j.tourman.2014.02.007
- Kim, J. H. (2017). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), 856–870. https://doi.org/10.1177/0047287517721369
- Kim, J. H., & Ritchie, J. R. B. (2013). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323–335. https://doi.org/10.1177/0047287513496468
- Kim, J. H., Ritchie, J. R. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12–25. https://doi.org/10.1177/0047287510385467
- Larsen, S., & Jenssen, D. (2004). The school trip: Travelling with, not to or from. Scandinavian Journal of Tourism and Hospitality Research, 4, 43–57.
- Lee, C., Lee, Y., & Lee, B. (2005). Korea’s destination image formed by the 2002 World Cup. Annals of Tourism Research, 32(4), 839–858. https://doi.org/10.1016/j.annals.2004.12.010
- Liao, Y. K., Wu, W. Y., Truong, G. N. T., Binh, P. N. M., & van Vu, V. (2021). A model of destination consumption, attitude, religious involvement, satisfaction, and revisit intention. Journal of Vacation Marketing, 27(3), 330–345. https://doi.org/10.1177/1356766721997516
- Luo, S. J., & Hsieh, L. Y. (2003). Restructuring revisit intention scale in tourism. Journal of Applied Sciences, 13(18), 3638–3648. https://doi.org/10.3923/jas.2003.3638.364
- Marschall, S. (2012). Tourism and memory. Annals of Tourism Research, 39(4), 2216–2219. https://doi.org/10.1016/j.annals.2012.07.001
- Mulyati, & Masruri. (2019). Analisis faktor-faktor yang mempengaruhi keputusan daya tarik destinasi wisata Kota Bukittinggi. Menara Ilmu, 13(1), 190–205.
- Murray, N., Folley, A., & Lynch, P. (2010). Understanding the tourist experience concept. http://repository.wit.ie/1455/1/Tourist_Experience_Concept.pdf
- Priyanto, D. (2011). Buku saku SPSS (1st ed.). MediaKom.
- Rasoolimanesh, S. M., Seyfi, S., Rather, R. A., & Hall, C. M. (2021). Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context. Tourism Review, 76(1), 217–230. https://doi.org/10.1108/TR-02-2021-0086
- Rather, R. A., & Hollebeek, L. D. (2021). Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age. Journal of Retailing and Consumer Services, 60, 102453. https://doi.org/10.1016/j.jretconser.2020.102453
- Sekaran, U. (2011). Research methods for business (5th ed.). John Wiley & Sons.
- Sthapit, E. (2013). Tourist perceptions of memorable experience: Testing the memorable tourism experience scale (MTES) among tourists to Rovaniemi, Lapland. Scandinavian Journal of Hospitality and Tourism, 13(3), 234–258. https://doi.org/10.1080/15022250.2013.768511
- Tsiotsou, R., & Goldsmith, R. E. (2012). Strategic marketing in tourism services. Emerald Group Publishing.
- Tung, V. W. S., & Ritchie, J. R. B. (2011). Exploring the essence of memorable tourism experiences. Annals of Tourism Research, 38(4), 1367–1386. https://doi.org/10.1016/j.annals.2011.03.009
- Wu, H. C., Li, M. Y., & Li, T. (2014). A study of experiential quality, experiential value, experiential satisfaction, theme park image and revisit intention. Journal of Hospitality & Tourism Research, 22(10), 1–48. https://doi.org/10.1177/1096348014525630
- Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing & Management, 8, 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004
References
Central Bureau of Statistics of West Sumatera Province. (2021). Domestic tourist visits by district and city in the province of West Sumatra. https://sumbar.bps.go.id/indicator/16/312/1/kunjungan-wisatawan-nusantara-menurut-kabupaten-kota-di-provinsi-sumatera-barat.html
Chandralal, L., & Valenzuela, F. (2013). Exploring memorable tourism experiences: Antecedents and behavioural outcomes. Journal of Economics, Business and Management, 1(2), 177–181. https://doi.org/10.7763/JOEBM.2013.V1.38
Chandralal, L., & Valenzuela, F. R. (2015). Memorable tourism experiences: Scale development. Contemporary Management Research, 11(3), 291–310. https://doi.org/10.7903/cmr.13822
Chang, L. L., Backman, K. F., & Huang, Y. C. (2014). Creative tourism: A preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention. International Journal of Culture, Tourism and Hospitality Research, 8(4), 401–415. https://doi.org/10.1108/IJCTHR-04-2014-0032
Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636. https://doi.org/10.1016/j.tourman.2007.06.007
Cole, S. T., & Scott, D. (2004). Examining the mediating role of experience quality in a model of tourism experiences. Journal of Travel & Tourism Marketing, 16(1), 79–90. https://doi.org/10.1300/J073v16n01_08
Coudounaris, D. N., & Sthapit, E. (2017). Antecedents of memorable tourism experience related to behavioral intentions. Psychology & Marketing, 34(12), 1084–1093. https://doi.org/10.1002/mar.21048
Court, B., & Lupton, R. A. (1997). Customer portfolio development: Modelling destination adopters, inactives and rejecters. Journal of Travel Research, 36(1), 35–43. https://doi.org/10.1177/004728759703600107
Ghozali, I. (2006). Aplikasi analisis multivariate dengan program SPSS (5th ed.). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Han, H., & Kim, Y. (2010). An investigation of green hotel customers’ decision formation: Developing an extended model of the theory of planned behavior. International Journal of Hospitality Management, 29(4), 659–668. https://doi.org/10.1016/j.ijhm.2010.01.001
Kim, J. H. (2010). Development of a scale to measure memorable tourism experiences. European Journal of Tourism Research, 3(2), 123–126.
Kim, J. H. (2014). The antecedents of memorable tourism experiences: The development of a scale to measure the destination attributes associated with memorable experiences. Tourism Management, 44, 34–45. https://doi.org/10.1016/j.tourman.2014.02.007
Kim, J. H. (2017). The impact of memorable tourism experiences on loyalty behaviors: The mediating effects of destination image and satisfaction. Journal of Travel Research, 57(7), 856–870. https://doi.org/10.1177/0047287517721369
Kim, J. H., & Ritchie, J. R. B. (2013). Cross-cultural validation of a memorable tourism experience scale (MTES). Journal of Travel Research, 53(3), 323–335. https://doi.org/10.1177/0047287513496468
Kim, J. H., Ritchie, J. R. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12–25. https://doi.org/10.1177/0047287510385467
Larsen, S., & Jenssen, D. (2004). The school trip: Travelling with, not to or from. Scandinavian Journal of Tourism and Hospitality Research, 4, 43–57.
Lee, C., Lee, Y., & Lee, B. (2005). Korea’s destination image formed by the 2002 World Cup. Annals of Tourism Research, 32(4), 839–858. https://doi.org/10.1016/j.annals.2004.12.010
Liao, Y. K., Wu, W. Y., Truong, G. N. T., Binh, P. N. M., & van Vu, V. (2021). A model of destination consumption, attitude, religious involvement, satisfaction, and revisit intention. Journal of Vacation Marketing, 27(3), 330–345. https://doi.org/10.1177/1356766721997516
Luo, S. J., & Hsieh, L. Y. (2003). Restructuring revisit intention scale in tourism. Journal of Applied Sciences, 13(18), 3638–3648. https://doi.org/10.3923/jas.2003.3638.364
Marschall, S. (2012). Tourism and memory. Annals of Tourism Research, 39(4), 2216–2219. https://doi.org/10.1016/j.annals.2012.07.001
Mulyati, & Masruri. (2019). Analisis faktor-faktor yang mempengaruhi keputusan daya tarik destinasi wisata Kota Bukittinggi. Menara Ilmu, 13(1), 190–205.
Murray, N., Folley, A., & Lynch, P. (2010). Understanding the tourist experience concept. http://repository.wit.ie/1455/1/Tourist_Experience_Concept.pdf
Priyanto, D. (2011). Buku saku SPSS (1st ed.). MediaKom.
Rasoolimanesh, S. M., Seyfi, S., Rather, R. A., & Hall, C. M. (2021). Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context. Tourism Review, 76(1), 217–230. https://doi.org/10.1108/TR-02-2021-0086
Rather, R. A., & Hollebeek, L. D. (2021). Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age. Journal of Retailing and Consumer Services, 60, 102453. https://doi.org/10.1016/j.jretconser.2020.102453
Sekaran, U. (2011). Research methods for business (5th ed.). John Wiley & Sons.
Sthapit, E. (2013). Tourist perceptions of memorable experience: Testing the memorable tourism experience scale (MTES) among tourists to Rovaniemi, Lapland. Scandinavian Journal of Hospitality and Tourism, 13(3), 234–258. https://doi.org/10.1080/15022250.2013.768511
Tsiotsou, R., & Goldsmith, R. E. (2012). Strategic marketing in tourism services. Emerald Group Publishing.
Tung, V. W. S., & Ritchie, J. R. B. (2011). Exploring the essence of memorable tourism experiences. Annals of Tourism Research, 38(4), 1367–1386. https://doi.org/10.1016/j.annals.2011.03.009
Wu, H. C., Li, M. Y., & Li, T. (2014). A study of experiential quality, experiential value, experiential satisfaction, theme park image and revisit intention. Journal of Hospitality & Tourism Research, 22(10), 1–48. https://doi.org/10.1177/1096348014525630
Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing & Management, 8, 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004