Date Log
Submitted
27 July 2022
Accepted
14 October 2022
Published
13 December 2022
Organizational Family Values and Happiness in Nonprofit Organizations
Corresponding Author(s) : Aun Falestien Faletehan
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 9 No. 2 (2022): December
Abstract
Existing studies of individual retention in the nonprofit organizational setting seem relatively silent on the significance of corporate family values and personal happiness, although both concepts could improve particular commitment, better collaboration, and a propensity to perform pro-social behaviour. Grounded on 32 interviews from four Indonesian nonprofit organizations, this article develops the individual retention model based on organizational family values generated by management practices. The findings show that corporate family values would lead to personal happiness, resulting in personal retention. Meanwhile, nonprofits could influence personal satisfaction and retention by generating organizational family values through certain management practices. This model has broadened our understanding of the relations between corporate values, unique perspectives, and management practices; while also contributing to HRM practitioners in managing staff and volunteers.
Keywords
Organizational family values
happiness
retention
volunteer management
HRM practices
Faletehan, A. F. (2022). Organizational Family Values and Happiness in Nonprofit Organizations. Jurnal Minds: Manajemen Ide Dan Inspirasi, 9(2), 289–308. https://doi.org/10.24252/minds.v9i2.30698
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References
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Chao Guo, J.Webb, N., Abzug, R., & Peck, L. R. (2013). Religious affiliation, religious attendance, and participation in social change organizations. Nonprofit and Voluntary Sector Quarterly, 42(1), 34–58.
Clary, E. G., Snyder, M., & Ridge, R. (1992). Volunteers’ motivations: A functional strategy for the recruitment, placement, and retention of volunteers. Nonprofit Management and Leadership, 2(4), 333–350. https://doi.org/10.1002/nml.4130020403
Corbin, J. M., & Strauss, A. L. (1990). Grounded theory research: Procedures, canons, and evaluative criteria. Qualitative Sociology, 13(1), 3–21. https://doi.org/10.1007/BF00988593
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De Stercke, J., Goyette, N., & Robertson, J. E. (2015). Happiness in the classroom: Strategies for teacher retention and development. Prospects, 45(4), 421–427. https://doi.org/10.1007/s11125-015-9372-z
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Krause, N. (2015). Assessing the religious roots of volunteer work in middle and late life. Research on Aging, 37(5), 439–463. https://doi.org/10.1177/0164027514541703
Lyman, A. R. (1991). Customer service: Does family ownership make a difference? Family Business Review, 4(3), 303–324. https://doi.org/10.1111/j.1741-6248.1991.00303.x
Lynch, R. (2000). Volunteer retention and feelings of connection. E-Volunteerism: The Electronic Journal of the Volunteer Community, 1, 1–10.
Mahto, R. V., Davis, P. S., & Khanin, D. (2014). Continuation commitment: Family’s commitment to continue the family business. Journal of Family and Economic Issues, 35(2), 278–289. https://doi.org/10.1007/s10834-013-9367-y
Mays, N., & Pope, C. (1995). Qualitative research: Rigour and qualitative research. BMJ, 311(6997), 109–112. https://doi.org/10.1136/bmj.311.6997.109
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Netting, F. E., O’Connor, M. K., Thomas, M. L., & Yancey, G. (2005). Mixing and phasing of roles among volunteers, staff, and participants in faith-based Programs. Nonprofit and Voluntary Sector Quarterly, 34(2), 179–205. https://doi.org/10.1177/0899764005275204
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References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Aldridge, M. (2003). The way ahead development of effective recruitment and retention strategies for volunteer fire services. In AFAC Volunteer Management Paper.
Aydin, N. (2012). A grand theory of human nature and happiness. Humanomics, 28(1), 42–63. https://doi.org/10.1108/08288661211200988
Benz, M. (2005). Not for the profit, but for the satisfaction? - Evidence on worker well-being in nonprofit firms. KYKLOS, 58(2), 155–176. https://doi.org/10.1111/j.0023-5962.2005.00283.x
Boenigk, S., & Mayr, M. L. (2016). The happiness of giving: Evidence from the German socioeconomic panel that happier people are more generous. Journal of Happiness Studies, 17(5), 1825–1846. https://doi.org/10.1007/s10902-015-9672-2
CAF. (2018). Charities Aid Foundation (CAF) world giving index 2018: A global view of giving trends.
Chacón, F., Vecina, M. L., & Dávila, M. C. (2007). The three-stage model of volunteers’ duration of service. Social Behavior and Personality: An International Journal, 35(5), 627–642. https://doi.org/10.2224/sbp.2007.35.5.627
Chao Guo, J.Webb, N., Abzug, R., & Peck, L. R. (2013). Religious affiliation, religious attendance, and participation in social change organizations. Nonprofit and Voluntary Sector Quarterly, 42(1), 34–58.
Clary, E. G., Snyder, M., & Ridge, R. (1992). Volunteers’ motivations: A functional strategy for the recruitment, placement, and retention of volunteers. Nonprofit Management and Leadership, 2(4), 333–350. https://doi.org/10.1002/nml.4130020403
Corbin, J. M., & Strauss, A. L. (1990). Grounded theory research: Procedures, canons, and evaluative criteria. Qualitative Sociology, 13(1), 3–21. https://doi.org/10.1007/BF00988593
Cuskelly, G., Taylor, T., Hoye, R., & Darcy, S. (2005). Volunteers in community rugby.
De Stercke, J., Goyette, N., & Robertson, J. E. (2015). Happiness in the classroom: Strategies for teacher retention and development. Prospects, 45(4), 421–427. https://doi.org/10.1007/s11125-015-9372-z
Dorsch, K. D., Riemer, H. A., Sluth, V., & Paskevich, D. M. (2002). What affects a volunter’s commitment?
Egli, B., Schlesinger, T., Candan, H., & Nagel, S. (2011). Commitment and volunteer job satisfaction as determinants for the intention to remain a volunteer in sports clubs. In H. Gammelseater & G. Bielons (Eds.), Commitment in Sport Management (Book of Abstracts 19th EASM European Sport Management Conference) (pp. 493–494). GB Creation & Advice Consulting.
Eisenhardt, K. M. (1989). Building theories from case study research. The Academy of Management Review, 14(4), 532–550. https://doi.org/10.2307/258557
Eisenhardt, K. M., & Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32. https://doi.org/10.5465/AMJ.2007.24160888
Farhud, D. D., Malmir, M., & Khanahmadi, M. (2014). Happiness & health: The biological factors- systematic review article. Iranian Journal of Public Health, 43(11), 1468–1477.
Fisher, C. D. (2010). Happiness at work. International Journal of Management Reviews, 12(4), 384–412. https://doi.org/10.1111/j.1468-2370.2009.00270.x
Flood, J. P. (2005). Managing volunteers: Development and implementing an effective program. In J. G. Peden & R. M. Schuster (Eds.), Proceedings of the 2005 northeastern recreation research symposium (pp. 80–88). USDA Forest Service, Northeastern Research Station.
Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013). Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16(1), 15–31. https://doi.org/10.1177/1094428112452151
Habbershon, T. G., & Williams, M. L. (1999). A resource-based framework for assessing the strategic advantages of family firms. Family Business Review, 12(1), 1–25. https://doi.org/10.1111/j.1741-6248.1999.00001.x
Hall, A., & Nordqvist, M. (2008). Professional management in family businesses: Toward an extended understanding. Family Business Review, 21(1), 51–69. https://doi.org/10.1111/j.1741-6248.2007.00109.x
Huber, E. (2011). Adult volunteer retention in an after-school garden club setting: A case study. Kansas State University, Manhattan.
Hunter, A., & Rollins, R. (2010). Motivational factors of environmental conservation volunteers. In S. Bondrup-Nielsen, K. Beazley, G. Bissix, D. Colville, S. Flemming, T. Herman, M. McPherson, S. Mockford, & S. O’Grady (Eds.), Ecosystem Based Management: Beyond Boundaries. Proceedings of the Sixth International Conference of Science and the Management of Protected Areas (Issue May 2007, pp. 21–26).
Hyde, M. K., Dunn, J., Bax, C., & Chambers, S. K. (2014). Episodic volunteering and retention: An integrated theoretical approach. Nonprofit and Voluntary Sector Quarterly, 45(1), 45–63. https://doi.org/10.1177/0899764014558934
Jakimow, T. (2011). Family involvement in small, local nongovernmental organizations. Nonprofit Management and Leadership, 22(1), 21–35. https://doi.org/10.1002/nml.20038
Joo, B. K., & Lee, I. (2017). Workplace happiness: work engagement, career satisfaction, and subjective well-being. Evidence-Based HRM, 5(2), 206–221. https://doi.org/10.1108/EBHRM-04-2015-0011
Kamanga, J., Bwalya, R., & Fumpa, H. (2014). Retention of community volunteers in the Corridors of Hope (COH) III program in Zambia (Issue August 2013).
Kawalya, C., Munene, J. C., Ntayi, J., Kagaari, J., Mafabi, S., & Kasekende, F. (2019). Psychological capital and happiness at the workplace: The mediating role of flow experience. Cogent Business and Management, 6(1), 1–13. https://doi.org/10.1080/23311975.2019.1685060
Krause, N. (2015). Assessing the religious roots of volunteer work in middle and late life. Research on Aging, 37(5), 439–463. https://doi.org/10.1177/0164027514541703
Lyman, A. R. (1991). Customer service: Does family ownership make a difference? Family Business Review, 4(3), 303–324. https://doi.org/10.1111/j.1741-6248.1991.00303.x
Lynch, R. (2000). Volunteer retention and feelings of connection. E-Volunteerism: The Electronic Journal of the Volunteer Community, 1, 1–10.
Mahto, R. V., Davis, P. S., & Khanin, D. (2014). Continuation commitment: Family’s commitment to continue the family business. Journal of Family and Economic Issues, 35(2), 278–289. https://doi.org/10.1007/s10834-013-9367-y
Mays, N., & Pope, C. (1995). Qualitative research: Rigour and qualitative research. BMJ, 311(6997), 109–112. https://doi.org/10.1136/bmj.311.6997.109
Mcbride, A. M., Gonzales, E., Morrow-Howell, N., & Mccrary, S. (2011). Stipends in volunteer civic service: Inclusion, retention, and volunteer benefits. Public Administration Review, 71(6), 850–858. https://doi.org/10.1111/j.1540-6210.2011.02419.x
Netting, F. E., O’Connor, M. K., Thomas, M. L., & Yancey, G. (2005). Mixing and phasing of roles among volunteers, staff, and participants in faith-based Programs. Nonprofit and Voluntary Sector Quarterly, 34(2), 179–205. https://doi.org/10.1177/0899764005275204
Newton, C., Becker, K., & Bell, S. (2014). Learning and development opportunities as a tool for the retention of volunteers: A motivational perspective. Human Resource Management Journal, 24(4), 514–530. https://doi.org/10.1111/1748-8583.12040
Peredo, A. M. (2003). Nothing thicker than blood? commentary on “help one another, use one another : toward an anthropology of family business.” Entrepreneurship Theory and Practice, 27(4), 397–400.
Petersen, D. L. (2005). Genesis and family values. Journal of Biblical Literature, 124(1), 5–23. https://doi.org/10.2307/30040988
Rehberg, W. (2005). Altruistic individualists: Motivations for international volunteering among young adults in Switzerland. Voluntas, 16(2), 109–122. https://doi.org/10.1007/s11266-005-5693-5
Rimes, H., Nesbit, R., Christensen, R. K., & Brudney, J. L. (2017). Exploring the dynamics of volunteer and staff interactions. Nonprofit Management and Leadership, 28(2), 195–213. https://doi.org/10.1002/nml.21277
Rizvi, M. A. K., & Hossain, M. Z. (2017). Relationship between religious belief and happiness: A systematic literature review. Journal of Religion and Health, 56(5), 1561–1582. https://doi.org/10.1007/s10943-016-0332-6
Ryan, R. M., & Deci, E. L. (2001). On happiness and human potentials: A review of research on hedonic and eudaimonic well-being. Annual Review of Psychology, 52(1), 141–166. https://doi.org/10.1146/annurev.psych.52.1.141
Ryff, C. D., & Singer, B. H. (2008). Know thyself and become what you are: A eudaimonic approach to psychological well-being. Journal of Happiness Studies, 9(1), 13–39. https://doi.org/10.1007/s10902-006-9019-0
Schwartz, S. H., & Bilsky, W. (1987). Toward a universal psychological structure of human values. Journal of Personality and Social Psychology, 53(3), 550–562. https://doi.org/10.1037/0022-3514.53.3.550
Sefora, N. (Sana) M., & Mihaela, T. T. (2016). Volunteers trust in organizational mission, leadership and activities effieciency. In A. GIURGIU, A.-D. Bădulescu, S.-A. Bodog, N.-G. Bugnar, & I.-G. Țara (Eds.), The Annals of The University of Oradea: Economic Sciences (Vol. 25, Issue July 2016, pp. 995–1001).
Sharma, P. (2004). An overview of the field of family business studies: Current status and directions for the future. Family Business Review, 17(1), 1–36. https://doi.org/10.1111/j.1741-6248.2004.00001.x
Shrader, K. W. (2012). Improving the recruitment and retention of volunteer firefighters within the Martinsville Fire and EMS department.
Singh, S., & Aggarwal, Y. (2018). Happiness at work scale: Construction and psychometric validation of a measure using mixed method approach. Journal of Happiness Studies, 19(5), 1439–1463. https://doi.org/10.1007/s10902-017-9882-x
Sloan, M. M. (2012). Controlling anger and happiness at work: An examination of gender differences. Gender, Work and Organization, 19(4), 370–391. https://doi.org/10.1111/j.1468-0432.2010.00518.x
Stewart, A. (2003). Nothing thicker than blood? commentary on “help one another, use one another : toward an anthropology of family business.” Entrepreneurship Theory and Practice, 27(1), 383–396. https://doi.org/10.1111/1540-8520.00016
Stillwell, M., Culp, K., & Hunter, K. (2010). The volunteer recognition program model: Providing volunteer recognition throughout the year introduction. Journal of Extension, 48(3), 1–7.
Suddaby, R. (2006). From the editors: What grounded theory is not. Academy of Management Journal, 49(4), 633–642.
Tagiuri, R., & Davis, J. (1996). Bivalent attributes of the family firm. Family Business Review, 9(2), 199–208. https://doi.org/10.1111/j.1741-6248.1996.00199.x
Thompson, B. M., Brough, P. A., & Schmidt, H. (2006). Supervisor and subordinate work-family values: Does similarity make a difference? International Journal of Stress Management, 13(1), 45–63. https://doi.org/10.1037/1072-5245.13.1.45
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