Date Log
Submitted
8 July 2024
Accepted
29 September 2024
Published
1 October 2024
Copyright (c) 2024 Tika Rahma Yani Siregar, Syahrizal Syahrizal (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
The Role Of Perceived Technology Support, Digital Self-Efficacy, and Perceived Employability In Remote Workers' Career Satisfaction
Corresponding Author(s) : Syahrizal Syahrizal
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 11 No. 2 (2024): December
Abstract
Remote workers have faced a sudden shift to virtual work without flexibility and often with inadequate training. This situation increases the burden related to technology. This study investigates the impact of perceived technology support and digital self-efficacy on career satisfaction among employees, and the mediating effect of perceived employability. This quantitative research was conducted using a survey approach. The study involved 210 remote workers, and data collection was conducted using a questionnaire, and analyzed using SmartPLS 4.0. The findings showed that perceived technology support had a positive influence on career satisfaction, while digital self-efficacy had no impact on career satisfaction. Perceived employability plays a mediating role in the relationship between perceived technology support, digital self-efficacy, and career satisfaction. This study extends the existing literature by exploring career satisfaction in the remote workers in the tourism industry.
Keywords
Perceived Technology Support
Digital Self-Efficacy
Perceived Employability
Career Satisfaction
Siregar, T. R. Y., & Syahrizal, S. (2024). The Role Of Perceived Technology Support, Digital Self-Efficacy, and Perceived Employability In Remote Workers’ Career Satisfaction. Jurnal Minds: Manajemen Ide Dan Inspirasi, 11(2), 187–204. https://doi.org/10.24252/minds.v11i2.49340
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References
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References
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Chang, W., Busser, J., & Liu, A. (2020). Authentic leadership and career satisfaction: The meditating role of thriving and conditional effect of psychological contract fulfillment. International Journal of Contemporary Hospitality Management, 32(6), 2117-2136. https://doi.org/10.1108/IJCHM-06-2019-0551
Chughtai, A. (2018). Authentic leadership, career self-efficacy and career success: a cross-sectional study. Career Development International, 23(6/7), 595-607. https://doi.org/10.1108/CDI-05-2018-0160
Clarke, M. (2008). Understanding and managing employability in changing career contexts. Journal of European Industrial Training, 32(4), 258-284. https://doi.org/10.1108/03090590810871379
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Farashah, A., Blomquist, T., Al Ariss, A., & Guo, G. C. (2023). Perceived employability of skilled migrants: A systematic review and future research agenda. The International Journal of Human Resource Management, 34(3), 478-528. https://doi.org/10.1080/09585192.2022.2099226
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
Green, N., Tappin, D., & Bentley, T. (2020). Working from home before, during and after the Covid-19 pandemic: implications for workers and organisations. New Zealand Journal of Employment Relations, 45(2), 5-16. https://doi.org/10.3316/informit.776939020713956
Guilbert, L., Carrein, C., Guénolé, N., Monfray, L., Rossier, J., & Priolo, D. (2018). Relationship between perceived organizational support, proactive personality, and perceived employability in workers over 50. journal of employment counseling, 55(2), 58-71. https://doi.org/10.1002/joec.12075
Haenggli, M., & Hirschi, A. (2020). Career adaptability and career success in the context of a broader career resources framework. Journal of Vocational Behavior, 119, 103414. https://doi.org/10.1016/j.jvb.2020.103414
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152. https://doi.org/10.2753/MTP1069-6679190202
Hall, D. T., Yip, J., & Doiron, K. (2018). Protean careers at work: Self-direction and values orientation in psychological success. Annual Review of Organizational Psychology and Organizational Behavior, 5, 129-156. https://doi.org/10.1146/annurev-orgpsych-032117-104631
Hartman, R. L., & Barber, E. G. (2020). Women in the workforce: The effect of gender on occupational self-efficacy, work engagement and career aspirations. Gender in Management: An International Journal, 35(1), 92-118. https://doi.org/10.1108/GM-04-2019-0062
Hildred, K., Piteira, M., Cervai, S., & Pinto, J. C. (2024). Strategic career behaviours among hybrid workers: testing a general European model. Frontiers in Psychology, 15, 1347352. https://doi.org/10.3389/fpsyg.2024.1347352
Hooft, E. A. J. Van, Kammeyer-mueller, J. D., Wanberg, C. R., & Kanfer, R. (2021). Job Search and Employment Success : A Quantitative Review and Future Research Agenda. Journal of Applied Psychology, 106(5), 674–713.
Ip, E. J., Lindfelt, T. A., Tran, A. L., Do, A. P., & Barnett, M. J. (2020). Differences in career satisfaction, work–life balance, and stress by gender in a national survey of pharmacy faculty. Journal of pharmacy practice, 33(4), 415-419. https://doi.org/10.1177/0897190018815042
Jiang, Y. (2021). Learning goal orientation, career self‐efficacy, and career interest: A moderated mediation model. journal of employment counseling, 58(4), 167-181. https://doi.org/10.1002/joec.12171
Joo, B.-K., & Lee, I. (2017). Workplace happiness: work engagement, career satisfaction, and subjective well-being. Evidence-based HRM: A global forum for empirical scholarship,
Kundi, Y. M., Hollet-Haudebert, S., & Peterson, J. (2021). Linking protean and boundaryless career attitudes to subjective career success: a serial mediation model. Journal of Career Assessment, 29(2), 263-282. https://doi.org/10.1177/1069072720959782
Larson, L., & DeChurch, L. A. (2020). Leading teams in the digital age: Four perspectives on technology and what they mean for leading teams. The leadership quarterly, 31(1), 101377. https://doi.org/10.1016/j.leaqua.2019.101377
Lent, R. W., & Brown, S. D. (2008). Social cognitive career theory and subjective well-being in the context of work. Journal of Career Assessment, 16(1), 6-21. https://doi.org/10.1177/1069072707305769
Li, J., Han, X., Qi, J., & He, X. (2021). Managing one’s career: The joint effects of job autonomy, supervisor support, and calling. Journal of Career Development, 48(6), 973-986. https://doi.org/10.1177/0894845320906464
Li, M., Fan, W., & Zhang, L. f. (2023). Career adaptability and career choice satisfaction: Roles of career self‐efficacy and socioeconomic status. The Career Development Quarterly, 71(4), 300-314. https://doi.org/10.1002/cdq.12334
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Malik, M. S., & Nawaz, M. K. (2022). Fostering employability through mediation of protégé career self-efficacy of Pakistani bankers. Cogent Business & Management, 9(1), 2141672. https://doi.org/10.1080/23311975.2022.2141672
Maran, T. K., Liegl, S., Davila, A., Moder, S., Kraus, S., & Mahto, R. V. (2022). Who fits into the digital workplace? Mapping digital self-efficacy and agility onto psychological traits. Technological Forecasting and Social Change, 175, 121352. https://doi.org/10.1016/j.techfore.2021.121352
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Oubibi, M., Fute, A., Xiao, W., Sun, B., & Zhou, Y. (2022). Perceived organizational support and career satisfaction among Chinese teachers: the mediation effects of job crafting and work engagement during COVID-19. Sustainability, 14(2), 623. https://doi.org/10.3390/su14020623
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Yang, H., & Zhou, D. (2022). Perceived Organizational Support and Creativity of Science-Technology talents in the Digital Age: the effects of Affective Commitment, innovative self-efficacy and Digital thinking. Psychology Research and Behavior Management, 2421-2437. https://doi.org/10.2147/PRBM.S378141
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Maran, T. K., Liegl, S., Davila, A., Moder, S., Kraus, S., & Mahto, R. V. (2022). Who fits into the digital workplace? Mapping digital self-efficacy and agility onto psychological traits. Technological Forecasting and Social Change, 175, 121352. https://doi.org/10.1016/j.techfore.2021.121352
Martínez-León, I. M., Olmedo-Cifuentes, I., & Ramón-Llorens, M. C. (2018). Work, personal and cultural factors in engineers’ management of their career satisfaction. Journal of Engineering and Technology Management, 47, 22-36. https://doi.org/10.1016/j.jengtecman.2017.12.002
Mousa, M., Chaouali, W., & Mahmood, M. (2023). The inclusion of gig employees and their career satisfaction: do individual and collaborative job crafting play a role? Public Organization Review, 23(3), 1055-1068. https://doi.org/10.1007/s11115-021-00596-4
Nauta, A., Van Vianen, A., Van der Heijden, B., Van Dam, K., & Willemsen, M. (2009). Understanding the factors that promote employability orientation: the impact of employability culture, career satisfaction, and role breadth self‐efficacy. Journal of occupational and organizational psychology, 82(2), 233-251. https://doi.org/10.1348/096317908X320147
Ngo, H.-Y., & Hui, L. (2018). Individual orientations and career satisfaction: The mediating roles of work engagement and self-efficacy. Journal of Career Development, 45(5), 425-439. https://doi.org/10.1177/0894845317706759
Ngo, H.-y., Liu, H., & Cheung, F. (2017). Perceived employability of Hong Kong employees: Its antecedents, moderator and outcomes. Personnel Review, 46(1), 17-35. https://doi.org/10.1108/PR-01-2015-0015
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Oubibi, M., Fute, A., Xiao, W., Sun, B., & Zhou, Y. (2022). Perceived organizational support and career satisfaction among Chinese teachers: the mediation effects of job crafting and work engagement during COVID-19. Sustainability, 14(2), 623. https://doi.org/10.3390/su14020623
Park, S., Jeong, S., & Chai, D. S. (2021). Remote e-workers’ psychological well-being and career development in the era of COVID-19: Challenges, success factors, and the roles of HRD professionals. Advances in Developing Human Resources, 23(3), 222-236. https://doi.org/10.1177/15234223211017849
Rahim, N. B., & Siti-Rohaida, M. (2015). Career satisfaction and psychological well-being among professional engineers in Malaysia: The effect of career goal development. Asian Academy of Management Journal, 20(2), 127.
Reichenberger, I. (2018). Digital nomads–a quest for holistic freedom in work and leisure. Annals of Leisure Research, 21(3), 364–380. https://doi.org/10.1080/11745398.2017.1358098
Reinartz, W., Haenlein, M., & Henseler, J. (2009). An empirical comparison of the efficacy of covariance-based and variance-based SEM. International Journal of research in Marketing, 26(4), 332-344. https://doi.org/10.1016/j.ijresmar.2009.08.001
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of applied psychology, 87(4), 698. https://doi.org/10.1037/0021-9010.87.4.698
Rigotti, T., Korek, S., & Otto, K. (2020). Career-related self-efficacy, its antecedents and relationship to subjective career success in a cross-lagged panel study. The International Journal of Human Resource Management, 31(20), 2645-2672. https://doi.org/10.1080/09585192.2018.1460858
Rothwell, A., & Arnold, J. (2007). Self‐perceived employability: Development and validation of a scale. Personnel Review, 36(1), 23-41. https://doi.org/10.1108/00483480710716704
Semeijn, J., Van der Heijden, B., & De Beuckelaer, A. (2020). Personality traits and types in relation to career success: An empirical comparison using the big five. Applied Psychology, 69(2), 538-556. https://doi.org/10.1111/apps.12174
Sotto-Mayor, J. D., Simão, C., & Carneiro Pinto, J. (2023). The new dynamics of career self-management: a study with remote workers. International Journal for Educational and Vocational Guidance, 1-18. https://doi.org/10.1007/s10775-023-09611-0
Spurk, D., Abele, A. E., & Volmer, J. (2011). The career satisfaction scale: Longitudinal measurement invariance and latent growth analysis. Journal of occupational and organizational psychology, 84(2), 315-326. https://doi.org/10.1111/j.2044-8325.2011.02028.x
Tavares, F., Santos, E., Diogo, A., & Ratten, V. (2021). Teleworking in Portuguese communities during the COVID-19 pandemic. Journal of Enterprising Communities: people and places in the global economy, 15(3), 334-349. https://doi.org/10.1108/JEC-06-2020-0113
Tee, P. K., Cham, T.-H., Low, M. P., & Lau, T.-C. (2022). The role of perceived employability in the relationship between protean career attitude and career success. Australian Journal of Career Development, 31(1), 66-76. https://doi.org/10.1177/10384162211021940
Ulfert-Blank, A. S., & Schmidt, I. (2022). Assessing digital self-efficacy: Review and scale development. Computers and Education, 191(8), 104626. https://doi.org/10.1016/j.compedu.2022.104626
Van der Heijden, B. I., Davies, E. M., Van der Linden, D., Bozionelos, N., & De Vos, A. (2022). The relationship between career commitment and career success among university staff: The mediating role of employability. European Management Review, 19(4), 564-580. https://doi.org/10.1111/emre.12503
Vanhercke, D., De Cuyper, N., Peeters, E., & De Witte, H. (2014). Defining perceived employability: a psychological approach. Personnel Review, 43(4), 592-605. https://doi.org/10.1108/PR-07-2012-0110
Vrontis, D., Makrides, A., Christofi, M., & Thrassou, A. (2021). Social media influencer marketing: A systematic review, integrative framework and future research agenda. International Journal of Consumer Studies, 45(4), 617-644. https://doi.org/10.1111/ijcs.12647
Wiernik, B. M., & Kostal, J. W. (2019). Protean and boundaryless career orientations: A critical review and meta-analysis. Journal of counseling psychology, 66(3), 280. https://doi.org/10.1037/cou0000324
Yang, H., & Zhou, D. (2022). Perceived Organizational Support and Creativity of Science-Technology talents in the Digital Age: the effects of Affective Commitment, innovative self-efficacy and Digital thinking. Psychology Research and Behavior Management, 2421-2437. https://doi.org/10.2147/PRBM.S378141