Issue

Vol. 13 No. 1 (2026): June

Date Log

Submitted
14 November 2025
Accepted
31 March 2026
Published
31 March 2026

Copyright (c) 2026 Devita Nadila, Radityo Fajar Arianto (Author)

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Medical Personnel’s Perceptions of the Implementation of Artificial Intelligence at Hospital Context

https://doi.org/10.24252/minds.v13i1.62682
Devita Nadila
Universitas Pelita Harapan, Indonesia
Radityo Fajar Arianto
Universitas Pelita Harapan, Indonesia

Corresponding Author(s) : Devita Nadila

[email protected]

Jurnal Minds: Manajemen Ide dan Inspirasi, Vol. 13 No. 1 (2026): June

Abstract

This study examines how medical personnel perceptions influence the acceptance of artificial intelligence in hospital services in the Cilegon area. It advances technology adoption literature by demonstrating that AI acceptance in healthcare is driven less by cognitive evaluation and more by capability-building mechanisms, particularly training and digital literacy, which mediate perception–behavior relationships. Using a PLS-SEM approach with survey data from 159 health workers, the findings show that training and digital literacy exert the strongest influence on AI acceptance, while cognitive, affective, and conative perceptions do not directly translate into adoption. Instead, affective and conative dimensions operate indirectly through capability development pathways. These results underscore the centrality of experiential and participatory learning in shaping technology readiness among healthcare professionals. The study implies that hospital digital transformation strategies should prioritize structured training and digital literacy enhancement to ensure effective and sustainable AI integration.

 

Keywords

Artificial Intelligence Digital Literacy Cognitive Perception Affective Dimension Conative Intention Hospital Services
Nadila, D., & Arianto, R. F. (2026). Medical Personnel’s Perceptions of the Implementation of Artificial Intelligence at Hospital Context. Jurnal Minds: Manajemen Ide Dan Inspirasi, 13(1), 49–60. https://doi.org/10.24252/minds.v13i1.62682
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Author Biographies

Devita Nadila, Universitas Pelita Harapan

General Medic Department

Radityo Fajar Arianto, Universitas Pelita Harapan

Accounting Department

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