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Copyright (c) 2026 Cucu Wahyudin, Agus Rahayu, Disman Disman, Alfira Sofia (Author)

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The Influence of Coopetition Strategy on Small and Medium Industries’ Business Performance in Industrial Clusters
Corresponding Author(s) : Cucu Wahyudin
Jurnal Minds: Manajemen Ide dan Inspirasi,
Vol. 13 No. 1 (2026): June
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- Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research (7th ed.). Wiley.
- Aiken, L. H., Clarke, S., & Sloane, D. (2002). Hospital staffing, organization, and quality of care. Health Services Research, 37(5), 1220–1243.
- Armstrong, M. (2021). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page.
- Aryee, S. (1992). Antecedents and outcomes of work–family conflict among married professional women. Human Relations, 45(8), 813–836.
- Bakker, A. B., & Demerouti, E. (2007). The Job Demands–Resources model. Journal of Managerial Psychology, 22(3), 309–328.
- Bello, S., Adewole, D. A., & Afolabi, R. F. (2020). Work facets predicting overall job satisfaction among resident doctors in selected teaching hospitals in southern nigeria: a minnesota satisfaction questionnaire survey. Journal of Occupational Health and Epidemiology, 9(1), 52-60. https://doi.org/10.29252/johe.9.1.52
- Boswell, W. R., Boudreau, J. W., & Tichy, J. (2005). The relationship between employee job change and job satisfaction: The honeymoon-hangover effect. Journal of Applied Psychology, 90(5), 882–892.
- Boswell, W., Boudreau, J., & Tichy, J. (2005). The honeymoon-hangover effect. Journal of Applied Psychology, 90(5), 882–892.
- Cayupe, J. C., Bernedo-Moreira, D. H., Morales-García, W. C., López-Alcaraz, F., Peña, K. B. C., Saintila, J., & Paredes, A. F. (2023). Self-efficacy, organizational commitment, workload as predictors of life satisfaction in elementary school teachers: the mediating role of job satisfaction. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1066321
- Clampitt, P. G., & Downs, C. W. (2014). Communication and Organizational Knowledge. Routledge.
- Clark, A., Oswald, A., & Warr, P. (1996). Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69(1), 57–81.
- Cohen, S., & Wills, T. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310–357.
- De Witte, H. (2005). Job insecurity: Review of the concept and its consequences. International Studies of Management & Organization, 31(1), 20–41.
- Downs, C. W., & Adrian, A. (2004). Assessing Organizational Communication. Guilford Press.
- Easterlin, R. A. (2001). Income and happiness: Towards a unified theory. Economic Journal, 111(473), 465–484.
- Eastwood, J., et al. (2011). Gender differences in healthcare workplace experiences. Human Resources for Health, 9(26).
- Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
- Elovainio, M., Heponiemi, T., Jokela, M., Hakulinen, C., Presseau, J., Aalto, A., & Kivimäki, M. (2015). Stressful work environment and wellbeing: what comes first?. Journal of Occupational Health Psychology, 20(3), 289-300. https://doi.org/10.1037/a0038684
- Ference, T., Stoner, J., & Warren, E. (1977). Managing the career plateau. Academy of Management Review, 2(4), 602–612.
- Greenhaus, J. H., & Beutell, N. J. (1985). Work–family conflict. Academy of Management Review, 10(1), 76–88.
- Greenhaus, J. H., & Powell, G. N. (2006). Work–family enrichment. Academy of Management Review, 31(1), 72–92.
- Greenhaus, J. H., Callanan, G., & Godshalk, V. M. (2010). Career Management. SAGE.
- Gurieva, L., Togusova, I., & Tokaeva, S. (2019). Work satisfaction survey in the digital economy. Proceedings of the International Scientific and Practical Conference on Digital Economy (ISCDE 2019). https://doi.org/10.2991/iscde-19.2019.105
- Hackman, J. R., & Oldham, G. R. (1976). Motivation through job design. Organizational Behavior and Human Performance, 16(2), 250–279.
- Hakim, A. L. & Kirom, S. (2020). Manajemen sumber daya manusia dalam perusahaan berdasarkan nilai pancasila. Jurnal Citizenship: Media Publikasi Pendidikan Pancasila Dan Kewarganegaraan, 3(2), 71. https://doi.org/10.12928/citizenship.v3i2.17775
- Hasan, S. & Putra, A. H. P. K. (2019). Loyalitas pasien rumah sakit pemerintah: ditinjau dari perspektif kualitas layanan, citra, nilai dan kepuasan. Jurnal Manajemen Indonesia, 18(3), 184. https://doi.org/10.25124/jmi.v18i3.1731
- Herzberg, F. (1966). Work and the Nature of Man. World Publishing.
- Hirschfeld, R. R. (2000). Does revising the intrinsic and extrinsic subscales of the minnesota satisfaction questionnaire short form make a difference?. Educational and Psychological Measurement, 60(2), 255-270. https://doi.org/10.1177/00131640021970493
- Kahn, R. L., Wolfe, D., Quinn, R., & Snoek, J. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. Wiley.
- Kessler, S. R., Lucianetti, L., Pindek, S., Zhu, Z., & Spector, P. E. (2020). Job satisfaction and firm performance: can employees’ job satisfaction change the trajectory of a firm’s performance?. Journal of Applied Social Psychology, 50(10), 563-572. https://doi.org/10.1111/jasp.12695
- Locke, E. A. (1976). The nature and causes of job satisfaction. In Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally.
- Lu, L., et al. (2016). Gender and job satisfaction in healthcare. Journal of Advanced Nursing, 72(2), 287–298.
- Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.
- Ramli, A. H. (2019). Work environment, job satisfaction and employee performance in health services. Business and Entrepreneurial Review, 19(1), 29-42. https://doi.org/10.25105/ber.v19i1.5343
- Robbins, S. P., & Judge, T. A. (2020). Organizational Behavior. Pearson.
- Roy, A., Weijden, T. v. d., & Vries, N. K. d. (2017). Relationships of work characteristics to job satisfaction, turnover intention, and burnout among doctors in the district public-private mixed health system of bangladesh. BMC Health Services Research, 17(1). https://doi.org/10.1186/s12913-017-2369-y
- Runtuwene, N. L., Kristanto, E. G., & Ratag, G. A. E. (2023). Analisis faktor-faktor yang berhubungan dengan kepuasan pegawai terhadap kualitas manajemen di rsup prof. dr. r. d. kandou manado. Medical Scope Journal, 4(2), 135-140. https://doi.org/10.35790/msj.v4i2.44804
- Said, N. A. & Munap, R. (2010). Job characteristics and job satisfaction: a relationship study on supervisors performance. 2010 IEEE International Conference on Management of Innovation &Amp; Technology, 714-719. https://doi.org/10.1109/icmit.2010.5492732
- Sari, M. P., Lestari, M. S., & Suprapto, S. (2021). Pengaruh kepuasan kerja terhadap komitmen organisasi. Tekinfo: Jurnal Ilmiah Teknik Industri Dan Informasi, 9(2), 167-174. https://doi.org/10.31001/tekinfo.v9i2.1064
- Schein, E. H. (2017). Organizational Culture and Leadership. Wiley.
- Shanafelt, T. et al. (2015). Burnout and satisfaction among physicians. Mayo Clinic Proceedings, 90(12), 1600–1613.
- Shields, M. A., & Ward, M. (2001). Improving nurse retention. Journal of Health Economics, 20(5), 677–701.
- Sofiati, E., Hidayat, T., Permana, J., & Anggiani, S. (2023). High-performance human resource practices untuk membina kinerja dan komitmen organisasi melalui kepuasan kerja. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(7), 5048-5054. https://doi.org/10.54371/jiip.v6i7.2389
- Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693–713. doi: 10.1007/BF00929796.
- Sugiarti, R. & Rasto, R. (2019). Job involvement as determinant of teacher job satisfaction. Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018). https://doi.org/10.2991/icebef-18.2019.46
- Sugiyono. (2009). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
- Super, D. (1980). A life-span, life-space approach to career development. Journal of Vocational Behavior, 16(3), 282–298.
- Super, D. E. (1990). A Life-Span, Life-Space Approach to Career Development. Jossey-Bass.
- Syafrizal, A. P., Pratama, D. Y., Hasna, N., Fauziah, S., & Paramarta, V. (2024). Upaya disiplin kerja, motivasi, dan lingkungan kerja terhadap kepuasan kerja pada pt karyadibya mahardika. Jurnal EBI, 6(1), 10-14. https://doi.org/10.52061/ebi.v6i1.199
- Taheri, R. H., Miah, M. S., & Kamaruzzaman, M. (2020). Impact of working environment on job satisfaction. European Journal of Business and Management Research, 5(6). https://doi.org/10.24018/ejbmr.2020.5.6.643
- Tanjung, O. & Surjanti, J. (2023). Pengaruh keadilan prosedural terhadap kepuasan kerja dengan pengembangan karier sebagai variabel intervening. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 10(2), 1553-1563. https://doi.org/10.35794/jmbi.v10i2.50005
- Ten Brummelhuis, L. L., & Bakker, A. B. (2012). A resource perspective on the work–home interface. American Psychologist, 67(7), 545–556.
- Tripathi, S. & Chaturvedi, R. K. (2023). How job satisfaction is influenced by work place environment: an empirical study. Management Journal for Advanced Research, 3(5), 57-67. https://doi.org/10.54741/mjar.3.5.6
- Twenge, J. M., Campbell, S. M., Hoffman, B. R., & Lance, C. E. (2010). Generational differences in work values. Journal of Management, 36(5), 1117–1142.
- Utomo, A. Y. S., Widjanarko, B., & Shaluhiyah, Z. (2023). Mutu pelayanan dengan kepuasan pasien rawat inap di rumah sakit: literature review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 6(9), 1708-1714. https://doi.org/10.56338/mppki.v6i9.3720
- Voydanoff, P. (2005). Work, family, and community: Exploring interconnections. Journal of Family and Economic Issues, 26(2), 245–264.
- Wadi’ah, A. S., Rivai, F., Thamrin, Y., Pasinringi, S. A., Kapalawi, I., & Masyita, M. (2021). Relationship between job satisfaction and turnover intention of nurses at islamic hospital faisal makassar. Journal Wetenskap Health, 2(1), 43-49. https://doi.org/10.48173/jwh.v2i1.73
- Wahyuniardi, R., Nurjaman, S., & Ramadhan, M. R. (2018). Pengaruh budaya organisasi dan lingkungan kerja terhadap kepuasan kerja dan kinerja pegawai. Jurnal Optimasi Sistem Industri, 17(2), 143-151. https://doi.org/10.25077/josi.v17.n2.p143-151.2018
- Warr, P. (2008). Work values, age, and job satisfaction. European Journal of Work and Organizational Psychology, 17(3), 380–404.
- Wulaisfan, R. & Fauziah, Y. (2019). Pengaruh kualitas pelayanan terhadap loyalitas pasien dengan kepuasan pasien sebagai mediasi pasien rawat inap di rsu dewi sartika kendari. Window of Health: Jurnal Kesehatan, 97-105. https://doi.org/10.33096/woh.v2i2.577
- Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of job satisfaction and performance of seafarers. Transportation Research Part A: Policy and Practice, 110, 1-12. https://doi.org/10.1016/j.tra.2018.02.006
- Yukl, G. (2013). Leadership in Organizations. Pearson.
References
Aaker, D. A., Kumar, V., & Day, G. S. (2001). Marketing Research (7th ed.). Wiley.
Aiken, L. H., Clarke, S., & Sloane, D. (2002). Hospital staffing, organization, and quality of care. Health Services Research, 37(5), 1220–1243.
Armstrong, M. (2021). Armstrong’s Handbook of Human Resource Management Practice. Kogan Page.
Aryee, S. (1992). Antecedents and outcomes of work–family conflict among married professional women. Human Relations, 45(8), 813–836.
Bakker, A. B., & Demerouti, E. (2007). The Job Demands–Resources model. Journal of Managerial Psychology, 22(3), 309–328.
Bello, S., Adewole, D. A., & Afolabi, R. F. (2020). Work facets predicting overall job satisfaction among resident doctors in selected teaching hospitals in southern nigeria: a minnesota satisfaction questionnaire survey. Journal of Occupational Health and Epidemiology, 9(1), 52-60. https://doi.org/10.29252/johe.9.1.52
Boswell, W. R., Boudreau, J. W., & Tichy, J. (2005). The relationship between employee job change and job satisfaction: The honeymoon-hangover effect. Journal of Applied Psychology, 90(5), 882–892.
Boswell, W., Boudreau, J., & Tichy, J. (2005). The honeymoon-hangover effect. Journal of Applied Psychology, 90(5), 882–892.
Cayupe, J. C., Bernedo-Moreira, D. H., Morales-García, W. C., López-Alcaraz, F., Peña, K. B. C., Saintila, J., & Paredes, A. F. (2023). Self-efficacy, organizational commitment, workload as predictors of life satisfaction in elementary school teachers: the mediating role of job satisfaction. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1066321
Clampitt, P. G., & Downs, C. W. (2014). Communication and Organizational Knowledge. Routledge.
Clark, A., Oswald, A., & Warr, P. (1996). Is job satisfaction U-shaped in age? Journal of Occupational and Organizational Psychology, 69(1), 57–81.
Cohen, S., & Wills, T. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310–357.
De Witte, H. (2005). Job insecurity: Review of the concept and its consequences. International Studies of Management & Organization, 31(1), 20–41.
Downs, C. W., & Adrian, A. (2004). Assessing Organizational Communication. Guilford Press.
Easterlin, R. A. (2001). Income and happiness: Towards a unified theory. Economic Journal, 111(473), 465–484.
Eastwood, J., et al. (2011). Gender differences in healthcare workplace experiences. Human Resources for Health, 9(26).
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
Elovainio, M., Heponiemi, T., Jokela, M., Hakulinen, C., Presseau, J., Aalto, A., & Kivimäki, M. (2015). Stressful work environment and wellbeing: what comes first?. Journal of Occupational Health Psychology, 20(3), 289-300. https://doi.org/10.1037/a0038684
Ference, T., Stoner, J., & Warren, E. (1977). Managing the career plateau. Academy of Management Review, 2(4), 602–612.
Greenhaus, J. H., & Beutell, N. J. (1985). Work–family conflict. Academy of Management Review, 10(1), 76–88.
Greenhaus, J. H., & Powell, G. N. (2006). Work–family enrichment. Academy of Management Review, 31(1), 72–92.
Greenhaus, J. H., Callanan, G., & Godshalk, V. M. (2010). Career Management. SAGE.
Gurieva, L., Togusova, I., & Tokaeva, S. (2019). Work satisfaction survey in the digital economy. Proceedings of the International Scientific and Practical Conference on Digital Economy (ISCDE 2019). https://doi.org/10.2991/iscde-19.2019.105
Hackman, J. R., & Oldham, G. R. (1976). Motivation through job design. Organizational Behavior and Human Performance, 16(2), 250–279.
Hakim, A. L. & Kirom, S. (2020). Manajemen sumber daya manusia dalam perusahaan berdasarkan nilai pancasila. Jurnal Citizenship: Media Publikasi Pendidikan Pancasila Dan Kewarganegaraan, 3(2), 71. https://doi.org/10.12928/citizenship.v3i2.17775
Hasan, S. & Putra, A. H. P. K. (2019). Loyalitas pasien rumah sakit pemerintah: ditinjau dari perspektif kualitas layanan, citra, nilai dan kepuasan. Jurnal Manajemen Indonesia, 18(3), 184. https://doi.org/10.25124/jmi.v18i3.1731
Herzberg, F. (1966). Work and the Nature of Man. World Publishing.
Hirschfeld, R. R. (2000). Does revising the intrinsic and extrinsic subscales of the minnesota satisfaction questionnaire short form make a difference?. Educational and Psychological Measurement, 60(2), 255-270. https://doi.org/10.1177/00131640021970493
Kahn, R. L., Wolfe, D., Quinn, R., & Snoek, J. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. Wiley.
Kessler, S. R., Lucianetti, L., Pindek, S., Zhu, Z., & Spector, P. E. (2020). Job satisfaction and firm performance: can employees’ job satisfaction change the trajectory of a firm’s performance?. Journal of Applied Social Psychology, 50(10), 563-572. https://doi.org/10.1111/jasp.12695
Locke, E. A. (1976). The nature and causes of job satisfaction. In Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally.
Lu, L., et al. (2016). Gender and job satisfaction in healthcare. Journal of Advanced Nursing, 72(2), 287–298.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.
Ramli, A. H. (2019). Work environment, job satisfaction and employee performance in health services. Business and Entrepreneurial Review, 19(1), 29-42. https://doi.org/10.25105/ber.v19i1.5343
Robbins, S. P., & Judge, T. A. (2020). Organizational Behavior. Pearson.
Roy, A., Weijden, T. v. d., & Vries, N. K. d. (2017). Relationships of work characteristics to job satisfaction, turnover intention, and burnout among doctors in the district public-private mixed health system of bangladesh. BMC Health Services Research, 17(1). https://doi.org/10.1186/s12913-017-2369-y
Runtuwene, N. L., Kristanto, E. G., & Ratag, G. A. E. (2023). Analisis faktor-faktor yang berhubungan dengan kepuasan pegawai terhadap kualitas manajemen di rsup prof. dr. r. d. kandou manado. Medical Scope Journal, 4(2), 135-140. https://doi.org/10.35790/msj.v4i2.44804
Said, N. A. & Munap, R. (2010). Job characteristics and job satisfaction: a relationship study on supervisors performance. 2010 IEEE International Conference on Management of Innovation &Amp; Technology, 714-719. https://doi.org/10.1109/icmit.2010.5492732
Sari, M. P., Lestari, M. S., & Suprapto, S. (2021). Pengaruh kepuasan kerja terhadap komitmen organisasi. Tekinfo: Jurnal Ilmiah Teknik Industri Dan Informasi, 9(2), 167-174. https://doi.org/10.31001/tekinfo.v9i2.1064
Schein, E. H. (2017). Organizational Culture and Leadership. Wiley.
Shanafelt, T. et al. (2015). Burnout and satisfaction among physicians. Mayo Clinic Proceedings, 90(12), 1600–1613.
Shields, M. A., & Ward, M. (2001). Improving nurse retention. Journal of Health Economics, 20(5), 677–701.
Sofiati, E., Hidayat, T., Permana, J., & Anggiani, S. (2023). High-performance human resource practices untuk membina kinerja dan komitmen organisasi melalui kepuasan kerja. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(7), 5048-5054. https://doi.org/10.54371/jiip.v6i7.2389
Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693–713. doi: 10.1007/BF00929796.
Sugiarti, R. & Rasto, R. (2019). Job involvement as determinant of teacher job satisfaction. Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018). https://doi.org/10.2991/icebef-18.2019.46
Sugiyono. (2009). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Super, D. (1980). A life-span, life-space approach to career development. Journal of Vocational Behavior, 16(3), 282–298.
Super, D. E. (1990). A Life-Span, Life-Space Approach to Career Development. Jossey-Bass.
Syafrizal, A. P., Pratama, D. Y., Hasna, N., Fauziah, S., & Paramarta, V. (2024). Upaya disiplin kerja, motivasi, dan lingkungan kerja terhadap kepuasan kerja pada pt karyadibya mahardika. Jurnal EBI, 6(1), 10-14. https://doi.org/10.52061/ebi.v6i1.199
Taheri, R. H., Miah, M. S., & Kamaruzzaman, M. (2020). Impact of working environment on job satisfaction. European Journal of Business and Management Research, 5(6). https://doi.org/10.24018/ejbmr.2020.5.6.643
Tanjung, O. & Surjanti, J. (2023). Pengaruh keadilan prosedural terhadap kepuasan kerja dengan pengembangan karier sebagai variabel intervening. JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis Dan Inovasi Universitas Sam Ratulangi)., 10(2), 1553-1563. https://doi.org/10.35794/jmbi.v10i2.50005
Ten Brummelhuis, L. L., & Bakker, A. B. (2012). A resource perspective on the work–home interface. American Psychologist, 67(7), 545–556.
Tripathi, S. & Chaturvedi, R. K. (2023). How job satisfaction is influenced by work place environment: an empirical study. Management Journal for Advanced Research, 3(5), 57-67. https://doi.org/10.54741/mjar.3.5.6
Twenge, J. M., Campbell, S. M., Hoffman, B. R., & Lance, C. E. (2010). Generational differences in work values. Journal of Management, 36(5), 1117–1142.
Utomo, A. Y. S., Widjanarko, B., & Shaluhiyah, Z. (2023). Mutu pelayanan dengan kepuasan pasien rawat inap di rumah sakit: literature review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 6(9), 1708-1714. https://doi.org/10.56338/mppki.v6i9.3720
Voydanoff, P. (2005). Work, family, and community: Exploring interconnections. Journal of Family and Economic Issues, 26(2), 245–264.
Wadi’ah, A. S., Rivai, F., Thamrin, Y., Pasinringi, S. A., Kapalawi, I., & Masyita, M. (2021). Relationship between job satisfaction and turnover intention of nurses at islamic hospital faisal makassar. Journal Wetenskap Health, 2(1), 43-49. https://doi.org/10.48173/jwh.v2i1.73
Wahyuniardi, R., Nurjaman, S., & Ramadhan, M. R. (2018). Pengaruh budaya organisasi dan lingkungan kerja terhadap kepuasan kerja dan kinerja pegawai. Jurnal Optimasi Sistem Industri, 17(2), 143-151. https://doi.org/10.25077/josi.v17.n2.p143-151.2018
Warr, P. (2008). Work values, age, and job satisfaction. European Journal of Work and Organizational Psychology, 17(3), 380–404.
Wulaisfan, R. & Fauziah, Y. (2019). Pengaruh kualitas pelayanan terhadap loyalitas pasien dengan kepuasan pasien sebagai mediasi pasien rawat inap di rsu dewi sartika kendari. Window of Health: Jurnal Kesehatan, 97-105. https://doi.org/10.33096/woh.v2i2.577
Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of job satisfaction and performance of seafarers. Transportation Research Part A: Policy and Practice, 110, 1-12. https://doi.org/10.1016/j.tra.2018.02.006
Yukl, G. (2013). Leadership in Organizations. Pearson.